Category: Facebook

  • 7 Marketing Trends in 2017, Part 3: Peak Social

    Let’s look back at the past year. What social networks flourished? What social networks struggled for relevance? The uncomfortable reality is that with very few exceptions – Snapchat being one of them – anything that was not part of the Facebook ecosystem struggled to retain the membership and interest it already had. Examine the landscape:…

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  • What To Do About Broken Social Media Metrics

    Much ado has been made of Facebook’s continued revisions (downward) in their reported metrics; from page reach to ad metrics, the social media giant has lost significant trust among brands, advertisers, and shareholders. What should we do, as marketers, when faced with such challenges? I suggest three tactics to use together. Tag and Track Everything…

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  • Facebook Tip: Always Create Multiple Admins

    Here’s a less-than-obvious tip for anyone with a group, brand page, or brand account on any social network, but especially Facebook: Always create multiple admins! Always have at least two administrators for any brand property you’re responsible for. Why? Stuff happens to your personal account: Your personal account can be compromised, hacked. Your password could…

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  • What Marketers Should Know About Facebook’s F8 Announcements

    Facebook released a number of changes and innovations for marketers, consumers, brands, and technologists yesterday at its F8 conference. As is typical for an engineering-led organization, what the general public was told was not as interesting as what developers were told. The big announcement of the day, of course, was the addition of bots to…

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  • Do Facebook Reactions increase engagement?

    Facebook Reactions have been live to the planet for a week. Consumers have the ability to not only like, but love, laugh, wow, angry, and sad at content they see on Facebook. We’ve discussed analytics potential for them and caveats about what not to do, like Reaction-baiting. The big question I have is, are Reactions…

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  • Will Facebook give marketers analytics for Reactions?

    UPDATE: The answer is yes, in the new Facebook Reactions API. Marketers want Facebook Reactions analytics for more precise sentiment analysis. Will Facebook give it to us? Yes. First announced last fall, Reactions are now available to all Facebook users. Instead of simply choosing to Like a status, Facebook users can now choose a variety…

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  • Is Facebook rewarding publishers who go direct?

    Back in May, Facebook announced Instant publishing for certain publishers as a way of increasing the prominence of their content in the News Feed. Publishers push their content directly into Facebook, rather than linking out to their sites. Since then, there’s been a recurring mantra among marketers that long-form content directly on social networks must…

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  • Has Facebook failed local businesses?

    Laura asked about my thoughts on this Fast Company article: If the question is whether the free ride is over for businesses on Facebook, the answer is an unequivocal yes. The freeloading is done and gone. Nullem gratuitem prandium: no such thing as a free lunch, as the Romans said. If the question is whether…

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  • How to download your Facebook archive

    Facebook is the dominant, de facto social network, as confirmed by Pew Research in their most recent social media report. With more of us using it for business purposes on a personal level (as opposed to a brand), you will likely encounter a time when you want to save and archive what you’ve done. Maybe…

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  • Why Facebook’s Emotional Testing Isn’t Just A/B Testing

    Much ink has rightly been spilled about the revelation that Facebook wanted to judge whether emotional states were affected and contagious in their most recent research on 600,000+ people. You can read more of the details here. On social media, reactions have been mixed, from people calling it an outrage to people saying, “What’s the…

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