Marketing Agnosticism

One of the most dangerous habits we practice in marketing is holding strong convictions in beliefs not founded in data, in proof. We believe that X tactic is the best, that Y and Z things never work, that ABC only applies to other industries and not us. The reality is...

Is it time to check out of the hotel?

Let’s say you’re at a hotel and the breakfast cook refuses to make anything except scrambled eggs. Try though you might, he won’t make any other dish. Now, he’s very good at making scrambled eggs. His eggs are considered to be the best in the...


In this excellent read about why things feel more divided than ever, someone points out a number of important items. If you haven’t read the post yet, go do so. Welcome back. There’s an underlying subtlety that I think is worth pointing out. The nature of...
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