Month: May 2007

  • How To Suck Much Less

    For anyone who listens to Podshow podcasts, like Accident Hash, In Over Your Head, the ReMARKable Palate, and others, and is tired of hearing the 59 second pre-roll ad for their Suck Less campaign, I just posted directions for skipping right past it or any other pre-roll ad using iTunes on a Mac. No idea…

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  • In a World of Warcraft, I Script Tetris

    It’s funny, being a weird blend of developer, manager, and marketer, how people perceive your abilities. I was reflecting on this when I was looking over both the Facebook Development Platform and some of my work at the Student Loan Network. I’ve come to the conclusion that I’m a snack coder, a snack developer. In…

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  • What is Podshow doing with your kids?

    This is a serious question. After hearing their promos for the Suck Less program, which appears to be listener demographics, I decided, what the heck, I’ll fill out the survey just for fun. So far, standard stuff – where do you live, what do you do for work, how much money do you make, all…

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  • A Quick Sketch Biography of Christopher Penn

    Based on Chris Brogan’s masterful template. The thing most people know me for depends on how you know me. As Stephen K. Hayes says, we all wear different titles to different people. You might be Mom to some, but Daughter to another. Chances are you probably know me in a few forms: – As the…

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  • Book Review: The Dip, by Seth Godin

    Some thoughts after reading a copy sent to me by superhero Whitney Hoffman. The Dip is an interesting book, but a lot of the ways it’s been marketed don’t really work with the subject matter, at least not for me. It’s marketed… well, poorly. Every review, every interview I’d heard prior to receiving the book…

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  • Turnaround: Who has exceptional customer service?

    Still steamed about US Airways, but I made a ninja play and we’ll see what happens. In the meantime, let me ask you this: Who has exceptionally good customer service? What are the absolute BEST customer service experiences you’ve ever had that immediately destroyed the competitors’ chances of winning you over?

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  • US Airways Customer Service Sucks

    This would be funny if it wasn’t me. I’d booked Flight 1091 at 6:30 AM out of Boston to Dayton, Ohio for the Stephen K. Hayes Full Moon of May meditation seminar. Everything seemed fine – e-ticket booked, confirmation email received (Travel Confirmation: B4P74G, ticket 03721357878361, passenger name Christopher Penn in case anyone from US…

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  • Virtual Hot Wings Now Available

    I’ve been a part of a project called Virtual Hot Wings, which is a fan-generated virtual CD for indie musician Matthew Ebel, who you’ve heard on the podcast a whole lot. I respect Matthew greatly for being a fantastic musician AND for breaking out on his own to do what he loves most, and helped…

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  • For Today We Are All Hokies

    After the shootings on April 16, 2007, I watched as communities formed and reformed in the aftermath of the tragedy in Blacksburg. One of the most impressive and touching efforts was the For Today We Are All Hokies A Cappella tribute CD, put together by college a cappella groups across the Commonwealth of Virginia. It’s…

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  • Dear RIAA: Please get your royalties from terrestrial radio

    Steve from the Wicked Good Podcast points us all to this LA Times article. Short version: the RIAA wants more money, and is tired of radio freeloading off of its content library. They want to extract performance royalties from terrestrial radio just as they want for every other form of media in which their artists…

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