The Dangers of Brand Dilution

One of my favorite definitions of brand is by artist and comedian Ze Frank, who defines brand as: An emotional aftertaste from a set of experiences. Brand is identity, true, but it’s also how that identity feels, how it resonates with us. When we think about our...

You Ask, I Answer: How to Measure Brand Awareness

Ciri asks, “What’s the best way to measure brand awareness? Among all the searching I’ve done, it seems like people have a lot of different takes on measuring brand awareness.” The gold standard for how to measure brand awareness is unaided recall among your target...

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