“No problem, here’s how you build it.” – Reginald Barclay to the Enterprise computer There’s a fantastic, short scene in Star Trek TNG’s episode “The Nth Degree” in which Lt. Barclay, enhanced by aliens, asks the Enterprise computer to build a neural scanning interface and the computer responds, “There is no such device on file.”…
Summary In today's episode, I explain how to justify escalating AI API costs to your CFO when direct revenue ROI isn't apparent, using a blender analogy to reframe the question. Here's what this means for you. You need a measurement strategy that proves your AI spend is making the company money faster than it's costing…
Summary In today's episode, I break down how AI is rapidly making the traditional agency billable hour model obsolete and what firms must do to survive. Here's what this means for you. You'll gain a clear understanding of why hourly billing is collapsing and how outcome-based pricing tied to measurable business impact is the only…
Summary In today's episode, I break down the strategic case for balancing commercial AI providers like OpenAI against self-hosted open source LLMs, using a "plan big, act small" framework. Here's what this means for you. You'll gain a business continuity playbook that hedges against major AI vendors inevitably tripling prices to cover their massive losses.…
Another week, another Pareto distortion in AI. Two new AI models came out on the scene this week, Qwen3.8-Flash-Next and zAI GLM-5.3-Flash. Both of these are Flash models, meaning that they’re smart but optimized for speed. Both of them score higher on Artificial Analysis independent benchmarks than Claude Sonnet 5 and Opus 4.7. They’re both…
Summary In today's episode, I explore where to draw the line between a helpful proactive internal AI assistant and a surveillance tool that makes employees uncomfortable. Here's what this means for you. You gain a practical framework for deciding whether AI monitoring belongs in your workplace at all. You'll also learn these concepts: why disclosure…
Summary In today's episode, I tackle Beatrice's question about whether marketing agencies should split their AI-driven services from their human-driven premium offerings or treat AI as invisible infrastructure. Here's what this means for you. Hourly billing models collapse when AI shrinks six hours of work to six minutes, so you must shift to value-based pricing…
When times are good, people buy ideas. When times are bad, people buy action. When times are good, people buy strategy. When times are bad, people buy tactics. When times are good, people buy brand. When times are bad, people buy price. When times are good, people buy growth. When times are bad, people buy…
Summary In today's episode, I explore how to restructure your hiring practices now that AI easily passes entry-level practical tests and assessments. Here's what this means for you. You gain concrete interview techniques that catch candidates who rely on AI to bluff their way into roles. You'll also learn these concepts: how specific behavioral questions…
