Category: Innovation
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The Power of Small AI and Small Data
AI is touted as the solution to problems beyond the scope and scale of what humanity could solve on its own in a timely manner. From finding needles in haystacks such as one face in a billion photos to coordinating fleets of autonomous vehicles, AI will likely fulfill many of the promises made on its…
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Necessity Drives Innovation in Customer Experience
Disruption rarely occurs because a new technology magically makes everything better. Few creators of software and algorithms build solely for the purpose of disrupting anything. Many creators of companies build to solve a problem they’ve had and they don’t see anyone else trying to solve, or entrenched interests block. Imagine an industry so bad that…
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Watch my innovation keynote at Social Tools Summit
I had the privilege of speaking at the Social Tools Summit, on the topic of Scaling Innovation, a thin slice of my new book, Leading Innovation. You can watch the entire keynote here: Don’t see anything? Click this link to go to YouTube. If you’d like a copy of my prepared remarks, you can download…
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Scaling Innovation: My MarTech SF 2016 Talk
I have the privilege and pleasure of speaking at the annual MarTech San Francisco conference. What started out as a humble gathering of marketing technologists two years ago by Scott Brinker has turned into a juggernaut of a conference. 1,200 all-access attendees and another 2,000+ Expo attendees have come to San Francisco to learn about…
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Curiosity drives innovation on Groundhog Day
Part of the innovation formula in Leading Innovation involves curiosity. We ask questions like, “what would happen if…?” and “what happened when I…?” It’s Groundhog Day today, the day when Punxsutawney Phil emerges from whatever container he’s kept in and looks for his shadow. Legend has it, if he doesn’t see his shadow, spring is…
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Tinkering is innovation
Not everyone is a creative genius. Not everyone can pull a rabbit out of a hat, create something from nothing, dream up fantastical new inventions. Believe it or not, I’m in that boat, just like most of you. I am less inventor, more tinkerer. Tinkerers are different to inventors. Tinkerers take things and, ideally, make…
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Sneak Peek: Leading Innovation Framework
My newest book, Leading Innovation, debuts on Monday. Here’s a sneak peek about implementing innovation as a framework. Innovation doesn’t happen in a bubble. We need others to embrace it. We need an innovation cookbook, a set of recipes — of tactics — the rest of our team can read. How do we create an…
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The Secret SEO Tool of 2016: Machine Learning
Machine learning technology are the secret SEO tools of 2016. As Google and other search engines increasingly incorporate artificial intelligence into their algorithms, SEO practitioners will need to keep pace to rank well. Until now, SEO practitioners have relied on basic keywords and phrases to focus their efforts. We know from previous patents and code…
