by Christopher S Penn | Feb 29, 2016 | Customer Service, Customer Experience, Guest Post, Marketing
The following is a guest post from the inimitable Jay Baer. The best opportunity to grow your business with customer service is to engage with your “onstage haters,” or customers who complain in public forums. And the best opportunity to engage with your...
by Christopher S Penn | Nov 29, 2012 | Awakening, Books, Guest Post
Today’s post is brought to you by C.C. Chapman, author of Amazing Things Will Happen. I love the outdoors and am always happiest when I’m hiking along a trail towards the summit of a mountain. This must be why there are so many metaphors and analogies that have...
by Christopher S Penn | Apr 26, 2011 | Awakening, Guest Post
Other posts in the series: What's Obvious to You? by Ann Handley With Great Challenge Comes Great Adaptability, by Michelle (Chel) Wolverton 4 Steps To Awaken Your Superhero Power, by DJ Waldow The power of realization or Superheros are where you find them, by...
by Christopher S Penn | Apr 25, 2011 | Awakening, Guest Post
Other posts in the series: What's Obvious to You? by Ann Handley With Great Challenge Comes Great Adaptability, by Michelle (Chel) Wolverton 4 Steps To Awaken Your Superhero Power, by DJ Waldow The power of realization or Superheros are where you find them, by...
by Christopher S Penn | Apr 22, 2011 | Awakening, Guest Post
Other posts in the series: What's Obvious to You? by Ann Handley With Great Challenge Comes Great Adaptability, by Michelle (Chel) Wolverton 4 Steps To Awaken Your Superhero Power, by DJ Waldow The power of realization or Superheros are where you find them, by...
by Christopher S Penn | Apr 21, 2011 | Awakening, Guest Post
Other posts in the series: What's Obvious to You? by Ann Handley With Great Challenge Comes Great Adaptability, by Michelle (Chel) Wolverton 4 Steps To Awaken Your Superhero Power, by DJ Waldow The power of realization or Superheros are where you find them, by...