Category: Marketing Data Science

  • You Ask, I Answer: The Best AI Visibility Metric?

    Summary In today's episode, I reveal the single most important metric for measuring your generative engine optimization efforts. Here's what this means for you. You can finally justify your AI marketing spend with hard evidence rather than relying on unproven proxies. You'll also learn these concepts: why the "how did you hear about us" question…

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  • You Ask, I Answer: Measuring AI Efficiency And ROI?

    Summary In today's episode, I explain the fundamental requirements for measuring AI efficiency and return on investment. Here's what this means for you. You gain the ability to distinguish between mere productivity increases and actual business growth. You'll also learn these concepts: how to differentiate between production output and real business outcomes, why ROI can…

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  • Idea Velocity: Why Capturing Your Next Big Idea in Seconds Could Be Your Most Valuable Skill

    Whoever has the most, best ideas will win. Yesterday I shared a slide talking about how the distance from idea to done is getting shorter and shorter. Projects that took weeks can now take hours. Proofs of concept and MVPs can be generated over a meal. What this means is that if you are creative…

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  • You Ask, I Answer: How to Set KPIs for Non-Linear Journeys?

    Summary In today's episode, I explain how to identify meaningful KPIs within a non-linear customer journey. Here's what this means for you. You can replace stakeholder guesswork with statistical evidence to pinpoint the drivers of your business growth. You'll also learn these concepts: why revenue-based metrics serve as your primary KPIs, how to use tools…

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  • You Ask, I Answer: How to Set Marketing Budgets With AI?

    Summary In today's episode, I explain how to replace arbitrary budgeting with AI and statistical analysis to set effective marketing budgets. Here's what this means for you. You can stop guessing your marketing spend and start making data-driven business cases that link budget directly to revenue goals. You'll also learn these concepts: how to use…

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  • So What? Data Horror Stories!

    Summary In today's episode, I walk through eight real-world data horror stories from marketers and map each one to the Six C's Data Quality Framework (clean, complete, comprehensive, calculable, chosen, and credible). Here's what this means for you. You walk away with a horror-story-tested approach to spotting data quality failures plus a workflow that audits…

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  • Is AI Cheating or Just Smart Work? How to Use AI to Finish What You Start

    This week, Katie and I talked about whether the use of AI is “cheating”, which is a phrase we give side-eye to. If by cheating you mean you’re turning over 100% of your work and processes to the machine and you’re not involved at all… sure, you’re probably not going to get great results. But…

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  • Is Your Website Invisible to ChatGPT Search? The Hidden Cost of Blocking AI Crawlers

    If you blocked OpenAI’s web crawler from training on your data, your site is not listed as a source in ChatGPT Search. That’s the new Faustian bargain. If ChatGPT Search catches on, then you’re not included. Exhibit A: asking ChatGPT Search about the 1924 NY Times Op-Ed about immigration (which does exist). No sources listed.…

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  • Unlocking AI’s True Potential: How Collaboration Between Domain Experts and AI Specialists Creates Game-Changing Use Cases

    People need to see use cases to understand a new technology. People who understand the technology often don’t have the domain expertise, so it’s difficult to create the use case. That’s why so many of the use cases you see publicly for generative AI are so… mundane. Write some blog posts. Write some emails. Write…

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  • How Generative AI and Automation Work Together to Supercharge Your Workflow

    AI and automation are not the same thing. Especially when we’re talking generative AI. By definition, generative AI is about generating, about creating something. Automation is about taking a task and finding a way for a machine to do that task for you. Now, are there tasks that generative AI automates? To a degree, yes.…

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