Month: November 2014

  • How to analyze all your 2014 tweets

    Twitter’s Analytics tool has never been super forthcoming about all it can do. From its lackluster announcement of a stellar feature to non-obvious ways of getting at your data, it’s a goldmine without a map. As you start looking at the year’s marketing data, you might logically say, hey, can we analyze how we did…

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  • The biggest mistake in your 2015 marketing strategy

    There’s a mistake lurking in your 2015 marketing plan. It’s a doozy, a real whopper. It’s probably lurking in your plan right now if you’ve made one, and if you haven’t, it’ll be in there when you do. The mistake is this: 2014. And 2013. And 2012. And so on. The past is what’s in…

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  • Cracks in the armor

    There is no place on Earth with a greater reality distortion field (since Steve Jobs passed away, at any rate) than Disney World, which is where I was for the last week. Yet even Disney World, the self-described “happiest place on Earth”, is losing its power to shield you from reality. Disney World does an…

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  • What’s your marketing scratch game?

    Chris Brogan recently mentioned not having a scratch game when it came to pancakes: I thought this was amusing, because as foods go, pancakes are fascinating. For those folks who aren’t familiar, a pancake is a breakfast bread that’s cooked entirely in a pan or griddle. The recipe for your average pancake goes something like…

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  • Most measurement tools won’t help you

    I had the privilege to attend and speak at the MITX Data and Analytics Summit in Boston. One of the things that I took away from the event, which was excellent and enjoyable, is that analytics and measurement tools are getting more and more sophisticated (and expensive). We’re evolving our measurement and metrics tools constantly.…

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  • Unfair Advertising Advantage: How Marketers Lose

    Net Neutrality is a terrible name for the problem at hand. If you’re unclear what it’s about, read this comic by The Oatmeal. Comics explain everything. As a marketer, Net Neutrality could be a double-edged sword. If I worked for a company that had control over the pipe, like a CoxCastWarnerCN Inc., I could make…

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  • Remember the long view in marketing analytics

    As marketers in the always-on, all-data-all-the-time mindset, we often forget to look backwards. In fact, looking back more than a month or a quarter is generally frowned upon, with snarky comments such as “having both feet firmly planted in the past”. That said, there can be tremendous value in a much bigger picture perspective. Try…

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  • Standing trial in the court of public opinion

    Here’s a social media 101 lesson that seems to continually escape people, whether they be unpopular celebrities who ask to be memed, politicians and political parties who attempt to run hashtag Twitter campaigns, brands that show up for live online events, etc.: If you are unpopular, do not submit yourself to stand trial in the…

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  • The new meaning of privacy

    Privacy doesn’t mean private any more. Private used to mean you didn’t have access to something. We denied you access to certain information. Think about today, this world for a second. We say we want privacy. Then we hand over all of our information to app makes, to devices, to the world to see in…

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  • My crazy speaker prep process

    I’m often asked how I prepare presentations and talks for public speaking. The answer has changed a lot over the past year, but my current process is the one I’m most happy with. First and foremost, I have to know that I have something people want to hear about. There are some topics that are…

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