Amber asks, “How do you prepare for client meetings/calls when presenting deliverables? I tend to write down everything that I want to say as my thoughts get murky and I tend to stumble over my words. Is that juvenile? What is the best way to prepare?” A few steps make this easier over time. First,…
Summary In today's episode, I break down how to prepare for client meetings when presenting deliverables, including strategies for note-taking, rehearsing, and anticipating tough questions. Here's what this means for you. You'll gain a repeatable framework for walking into any client presentation with confidence, clarity, and ready answers. You'll also learn these concepts: how staying…
Summary In today's episode, I walk through how to use the CMO Survey results to calculate your marketing budget based on industry-specific benchmarks and apply those numbers in a simple spreadsheet. Here's what this means for you. You gain a practical framework for figuring out what your company should be spending on marketing overall and…
Robert asks, “How do I determine what marketing skills need to be my top priority for B2B marketing in fine and specialty chemicals?” Assuming that why is taken care of, the questions you likely have are what to do and how to do it. What to do is dictated by the 6Ws in many ways.…
Robbie asks, “I’m wondering if you have a solution to go one step further and track hyperlink clicks within the PDF itself? What I’m trying to do is find out which links my email subscribers are clicking on within a PDF, after I email them a link to a hosted version of the PDF.” There…
Summary In today's episode, I walk through three practical ways to track hyperlink clicks inside PDFs that you email to subscribers, ranging from quick UTM-tagged short links to a fully self-hosted custom URL shortener. Here's what this means for you. You finally see exactly which links your audience engages with, so you can measure content…
Summary In today's episode, I explore how exceeding customer expectations transforms satisfied buyers into a powerful army of advocates who fuel business growth. Here's what this means for you. You discover that the single most efficient growth mechanism is hiding inside your existing customer base, not buried in your marketing budget. You'll also learn these…
The line between success and failure is sometimes how long you can remain in the game. In competition, how many competitors can you outlast? In general business, how long you can remain profitable? In startups, how long can you make your funding last? In marketing, how fast you can go without burning out? To accomplish…
Heidi asks, “Which is the best and cheapest way to transcribe an audio file into text? And which tool do you use?” The answer to this question depends on your level of skill. For most people in most circumstances, I recommend Otter.ai. That’s the best blend of cost and performance. If you really, really care…
Summary In today's episode, I walk through how to conduct a skills inventory so you can map out what you know and what you don't as a marketer. Here's what this means for you. You gain a simple method for spotting blind spots and choosing what to learn next, which sharpens both your expertise and…
