Month: March 2020

  • You Ask, I Answer: Building Communities on Slack?

    Belle asks, “I’ve always picked up from you guys something along the lines of ‘don’t build on other peoples land’ and ‘work on building your email lists’ which all make sense if other platforms disappeared you still have your contacts and I’ve lived by it. But now you seem to be promoting building on Slack,…

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  • When Did the 2020 Pandemic Recession Start?

    When we look back, we will note that the recession began the week of February 16-23, 2020. That’s when the VIX, which was already unsettled, really took off, and Treasuries took a nosedive. Data from the St. Louis Federal Reserve Bank, displayed on a logarithmic scale.

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  • You Ask, I Answer: How to Use Data in Content Marketing?

    Jason asks, “Can you describe a marketing initiative that illustrates the intersection of data and content?” Data is an ingredient, and a fairly substantial one, for any form of content marketing. In content marketing, you have an opinion, a point of view, and then you have to support that opinion. That’s where data comes into…

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  • You Ask, I Answer: Which Technologies Will Thrive During a Pandemic?

    The obvious ones: video conferencing software, webinar software, VPNs and other security software. Non-obvious: cloud office software, because IT can’t come to your house to fix things. Cloud IT management software. Pretty much cloud anything because again, IT can’t come to your house, and if it’s in a browser, IT can manage it. We’re also…

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  • You Ask, I Answer: B2B Marketing Lead Tracking with Google Analytics?

    Anonymous asks, “In B2B marketing, how do I track a lead from a paid ad to a conversion?” The process requires great Google Analytics setup and tagging, nothing more, at least to the point of conversion. To the point of sale, that requires a good CRM and potentially a marketing automation system. Can’t see anything?…

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  • You Ask, I Answer: Starting Marketing From Scratch?

    Katy asks, “What’s one thing you would do and one you wouldn’t if you could build your marketing from scratch?” I’d avoid rushing in, and I’d start with an overall 6W strategic plan. – Why would anyone buy what we have to sell? – Who do I have available in terms of talent? – What…

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  • Social Media Marketing World 2020 #SMMW20 – Day 2 Recap

    A recap of a key idea from day 2 of Social Media Marketing World 2020: how are we using social media data in places other than social media? I answer a question asked of me yesterday about doing small business and local business marketing with social data, but offline to reach new audiences. Can’t see…

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  • Social Media Marketing World 2020 #SMMW20 – Day 1 Recap

    A look back at the first day of Social Media Marketing World and a key takeaway for how you think about social media. If you’re not using Metcalfe’s Law to decide what is and isn’t social media, consider adopting its usage today. Social media is anything that uses Metcalfe’s network effect. Every user provides additional…

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  • You Ask, I Answer: Email Marketing Unsubscribes?

    Anthony asks, “Why do you make it so easy to unsubscribe? Almost blatantly daring the recipient to do so.” We want people to unsubscribe if they don’t want to be on our lists any more. Why? It comes down to deliverability – the algorithms which put our emails in the inbox or in the spam…

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