“I don’t know what to post on LinkedIn!” Just from your phone alone: Turn on screen recording. Choose a hashtag for your topic. Swipe through 30 seconds of your feed. Save the video and open it in the genAI tool of your choice, like Google Gemini. Have it transcribe all the posts you swiped through.…
Passive voice is the enemy of clarity. I was reading a report recently that was loaded to the brim with passive voice writing. “The video content was loaded to the channel. The analytics are suggesting that X might be the best place for us to create content.” Passive voice, for those who don’t remember English…
The very best events function a lot like Disney World. If you’ve never been to Disney World, it’s a case study in people engineering, in behavioral engineering. Disney invests crazy amounts of time, effort, and money to steer hordes of people around a relatively small area and ensure they have a satisfactory (and profitable) experience.…
What advice do you need to retire? As conference season ramps back up, I’m updating slide decks and talking points – and finding some dinosaurs that were correct once upon a time, but now need to be put out to pasture. Here’s one about video generation. I used to say that video generation can’t handle…
What is “authentic” in an AI era when AI can capably simulate us? If you log into any avatar creator like HeyGen, you’ll see all sorts of options like gesture replication to make your AI avatars even more realistic. Folks who don’t follow the AI space closely don’t realize just how good digital clones can…
What is trust? Rebecca Bultsma and I were discussing this recently in the context of AI ethics and broadly, trust & safety within tech. There are a ton of angles, but I fall back to one very old perspective: Trust is built on predictability. Humans are prediction engines. Millennia before AI and probabilistic models, we…
At a private company workshop yesterday (I do those btw), one of the attendees asked a very salient question: “given how much AI is taking over individual tasks, what are the meta skills that people need to have to succeed in an AI first world?” The answer for this is simple but not easy. I…
Here’s a very blatant example of gender bias baked into an AI model. Each week, Katie Robbert reads aloud the Trust Insights newsletter. In preparation, I take the raw video, transcribe it word for word with NVIDIA Parakeet, and then give to Gemini 2.5 Pro to turn into a YouTube description. Now, to be clear,…
