You Ask, I Answer: How to Standardize Metrics and Measurement
Kevin asks, “How do we standardize metrics and measurement, especially when different parts of the company do things differently?” Great and very common question. The answer is, unsurprisingly, a framework: Goal alignment Exploratory data analysis Model...You Ask, I Answer: There Are No Best Times for Social Media
Mike asks, “What is the latest thinking on the best times to post on social media?” This is largely a pointless exercise now in many respects. There aren’t magical times when social media works with any level of specificity, even for your audience....You Ask, I Answer: Instinct Versus Data
Magdalena asks, “How much should our actions depend on what the numbers and indicators show us? Is there any space for what we feel works well, even if after a month or two, the results don’t prove that?” There’s plenty of room. First, consider the...You Ask, I Answer: Establishing Marketing Key Performance Indicators
Magdalena asks, “From your point of view, what are the main indicators of performance in marketing?” It depends. What is the goal of your marketing? That’s what the key performance indicator is. I define KPI as, if this number goes to zero (or the...You Ask, I Answer: Marketing Career Focus Choices
Magdalena asks, “What should be marketers’ main focus – numbers or creativity and innovation? Why?” The idea of asking someone to choose being qualitative or quantitative is inadvisable. People have natural aptitudes, and asking them to focus on...2018 Marketing Planning Framework
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