Category: Marketing

  • Are We Becoming Emotionally Dependent on AI? The Alarming Truth About Human-AI Relationships

    One thing that stood out from the reactions to OpenAI’s GPT-5 model was an alarming number of parasocial dependencies on AI. On Reddit, I saw comments like this: This may sound all sorts of sad and pathetic, but uh… 4o was kinda like a friend to me. 5 just feels like some robot wearing the…

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  • So What? How to Extract Insights from Qualitative Data With AI

    Summary In today's episode, I walk through a practical workflow for extracting insights from qualitative data using generative AI, from scraping Reddit forums to validating course pricing against ideal customer profiles. Here's what this means for you. You gain a repeatable method for turning messy, unstructured customer feedback into actionable strategy grounded in real conversations…

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  • Why AI Isn’t Alive and What That Means for Humanity

    There is no life in AI. Let’s be absolutely clear that people who believe AI to be conscious, to be sentient, to be alive… no. There is no life here. Generative AI is predominantly token prediction. When you use these tools and you look under the hood at what’s going on, when you go behind…

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  • Why Multiple Small AI Agents Often Outperform One Big One

    Here’s an unusual maxim in the world of agentic AI that’s largely true: two smaller, less smart models > one big model The cornerstone of modern agentic AI – meaning AI done with agents, little self-driving apps – is that we get better results from quantity than quality. That seems counterintuitive, but it generally holds…

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  • You Ask, I Answer: Best AI Agents For Marketing?

    Summary In today's episode, I explain why the best marketing agents are the ones you build personally rather than those you purchase from others. Here's what this means for you. You gain a lasting strategic advantage by creating custom tools that reflect your unique business processes and data. You'll also learn these concepts: the three-level…

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  • Is AI Becoming Your Personal Radio Station for the Digital Age?

    What if AI is the new radio? This may seem like an absurd analogy, but let’s take a step back 100 years. How did we do marketing a hundred years ago? We had the radio, we had the newspaper, we had word of mouth, we had some direct mail and catalogs. But the big star…

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  • How to Use Deep Research AI to Create Custom Step-by-Step Guides in Minutes

    Deep research isn’t just research. It’s one of THE most powerful tools you have access to, because it’s really just an agent. Here’s a simple example. This morning, I was troubleshooting the marketing automation software we use at Trust Insights. I was getting system errors (it runs on a self-hosted server) and I had a…

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  • Fireside Chat: Consumer Research and AI with Stefanie Francis

    Summary In today's episode, I sit down with Stephanie Francis, founder of Hootology, to explore how generative AI is transforming market research by quantifying qualitative insights. Here's what this means for you. You'll see how blending AI-driven analysis with real human respondents can reveal trends and outliers that traditional surveys often miss. You'll also learn…

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  • Boost Your MarTech ROI for Free: 4 Easy AI-Powered Steps to Unlock Hidden Features

    How would you like to double your ROI on your MarTech stack without spending any additional money? I’ve got an easy, straightforward method for you, using just about any AI tool you have access to that has Deep Research capabilities. (Perplexity, OpenAI ChatGPT, Gemini, Anthropic Claude, etc.) Step 1: Either with video or screenshots, open…

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  • You Ask, I Answer: Explaining Marketing AI To Stakeholders?

    Summary In today's episode, I explain how marketing leaders should communicate their AI usage to cross-functional stakeholders. Here's what this means for you. You learn to shift your focus from technological implementation to driving actual business results. You'll also learn these concepts: how to avoid AI distractions, why stakeholders prioritize revenue over tools, and how…

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