Category: Facebook

  • You Ask, I Answer: Attribution Modeling for Facebook Campaigns?

    Summary In today's episode, I walk through Facebook's attribution models, their limitations, and which model to choose based on your customer journey. Here's what this means for you. You'll understand which attribution approach fits your business and why Google Analytics often gives a more honest picture than Facebook's built-in tools. You'll also learn these concepts:…

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  • You Ask, I Answer: Follower Campaigns on Facebook and LinkedIn?

    Summary In today's episode, I break down why running follower campaigns on Facebook and LinkedIn is a bad idea and what you should do instead. Here's what this means for you. You'll redirect your marketing dollars toward assets you actually own, protecting your reach from algorithm changes and platform risk. You'll also learn these concepts:…

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  • You Ask, I Answer: Online Lead Generation for Solar Companies?

    Megan asks, “My company recently had to layoff their canvassing department so now they are trying anything to get leads for virtual consultations for solar sales. Right now they’re aimlessly boosting Facebook posts, and I was hoping to get some insight to lead them in the right direction. Any suggestions?” The real question is, who…

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  • You Ask, I Answer: Online Lead Generation for Solar Companies?

    Summary In today's episode, I share a digital advertising strategy for solar companies that lost their canvassing teams and need to generate virtual consultation leads online. Here's what this means for you. You can replace door-to-door efforts with smarter, targeted digital ads that reach the right buyers instead of boosting posts aimlessly. You'll also learn…

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  • You Ask, I Answer: Followers as a Non-Profit Goal?

    Summary In today's episode, I explain why a brand new nonprofit chasing 5,000 Facebook likes and thousands of social media followers is starting from the wrong question entirely. Here's what this means for you. You'll learn to redirect marketing energy from vanity metrics toward the business outcomes that actually pay the bills and fund the…

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  • You Ask, I Answer: Social Media Audience Growth Rates During Crisis?

    Elena asks, “Are you seeing more or less followers and audience during the crisis on social media?” Far fewer: Facebook 30 day average: 0.11% growth Facebook 7 day average: 0.04% growth Change: -63% Instagram 30 day average: 0.21% growth Instagram 7 day average: 0.01% growth Change: -95% Data source: Crowdtangle and TrustInsights.ai compiled lists of…

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  • You Ask, I Answer: Social Media Metrics in a Crisis?

    Talissa asks, “With all this COVID19 chatter and the election year, are Facebook’s metrics going to plummet even lower than usual?” We’re seeing the opposite at Trust Insights. For 3,200 brand pages we monitor, we’re seeing increased activity as people start social distancing and other measures recommended by the authorities. View times and engagements will…

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  • You Ask, I Answer: Discrepancies Between Facebook and Google Analytics?

    Enoch asks, “Why do I see such huge discrepancies between Facebook Ads and Google Analytics? Facebook says my ad got 451 clicks and Google says the corresponding landing page got 58 clicks from Facebook.” A very common question. There are a bunch of reasons why one system is reporting differently than others: Bot clicks/non-human clicks…

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  • You Ask, I Answer: Discrepancies Between Facebook and Google Analytics?

    Summary In today's episode, I answer a listener's question about why Facebook Ads and Google Analytics report wildly different click numbers for the same campaign. Here's what this means for you. You'll learn how to diagnose the root causes of the gap and pick the measurement system closest to real business outcomes. You'll also learn…

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  • You Ask, I Answer: Facebook as Influencer Marketing Agency?

    Erik asks, “What do you think of Facebook adding Instagram to its Brand Collabs Manager? Is it going to put influencer marketing agencies out of business?” At this exact moment? No. The targeting is fairly horrendous. Will it improve? Yes. Does Facebook want that money? Yes. Should influencer marketing agencies be concerned? Yes – and…

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