Category: Strategy

  • How to Evolve Your Work From AI-Vulnerable Commodity to Irreplaceable Experience

    Stop panicking. Start thinking. Lots of folks reading the Shumer piece are either panicking the freak out or sticking their heads in the sand, parroting the age old lines of “AI can never replace [given human attribute]”. Folks, dust off your marketing strategy from B school, because we’ve been here before. We forgot product evolution…

    Continue reading →

  • You Ask, I Answer: When Clients Think AI Replaces Humans?

    Summary In today's episode, I tackle the difficult question of how to maintain professional relevance when clients believe AI can replace human work. Here's what this means for you. You gain the perspective that allows you to move beyond mere task execution and into high-value strategic roles. You'll also learn these concepts: the risks of…

    Continue reading →

  • So What? How to Conduct Marketing Strategy Review with Agentic AI

    Summary In today's episode, I walk through how to use agentic AI to build a complete marketing strategy live on the show, using the Marketing Over Coffee podcast as a working case study. Here's what this means for you. You'll see how combining the 5P framework with a new 5R foundation of research, requirements, rules,…

    Continue reading →

  • So What? How to Prompt Agentic AI

    Summary In today's episode, I walk through how to prompt agentic AI using the 5P framework, complete with a live demo of building an interactive gopher museum website. Here's what this means for you. You'll gain a repeatable system for turning vague AI ideas into autonomous workflows that connect to your real tools and actually…

    Continue reading →

  • Stop Wasting Money: The Smart Way to Use Multiple AI Models for Maximum Results

    Plan big, act small has never been more important. This is Principle 27 in my book, Almost Timeless: 48 Foundation Principles of Generative AI. In the last month, we’ve had 3 MAJOR foundation model releases: GPT-5.1, Gemini 3, Claude Ops 4.5. These new models are incredibly capable. They’re super smart. They’re also really compute and…

    Continue reading →

  • Mind Readings: Horizontal And Vertical Thinking With AI

    Summary In today's episode, I explain the critical difference between horizontal and vertical thinking within a professional organization. Here's what this means for you. You gain a powerful framework to categorize tasks and implement AI tools more effectively. You'll also learn these concepts: how to identify domain-specific vertical tasks, why horizontal tasks require broader application,…

    Continue reading →

  • Discover Why MarketingProfs B2B Forum Feels Like Home for Marketing Professionals

    “Home isn’t a place, it’s a people.” – paraphrasing Thor Ragnarok Lots of events build community in some fashion. I’ve had the pleasure and privilege to speak at many of them, from Boston to Melbourne. Lots of events create value for attendees, sponsors, and speakers. Lots of events are worth going to. But very, very…

    Continue reading →

  • Are You Using the Dumbest AI Model Without Realizing It?

    Chances are, you’re accidentally using dumb AI. Spoiler: if you’re not actively making model choices in the AI tools you use, you’re probably inadvertently using dumb AI models. Broadly, there are two classes of large language models – reasoning and non-reasoning. Reasoning models are models like GPT-5-Thinking and Gemini 2.5 Pro and Claude Sonnet 4.5…

    Continue reading →

  • How Specificity Increases AI Hallucinations – And How to Stop It

    The more specific a piece of data, the less useful it is in forecasting. This is a maxim of predictive analytics. Predicting audience behaviors based on the year they were born is useful. Predicting audience behaviors based on individuals’ exact birthdays is not useful. Which is why, in OpenAI’s newest paper on hallucination in generative…

    Continue reading →

  • You Ask, I Answer: How To Prioritize AI Use Cases?

    Summary In today's episode, I explain how to prioritize AI use cases by focusing on revenue-generating activities. Here's what this means for you. You can secure stakeholder approval and funding more easily by demonstrating direct financial impact. You'll also learn these concepts: why revenue-focused tasks beat simple optimization, how to use a two-by-two grid for…

    Continue reading →