Month: March 2019

  • Fun Fact Friday: Social Influencer Benchmarks

    In today’s episode, I take you behind the scenes for what went into the Trust Insights 2019 Social Media Influencer Benchmark report. Learn why we chose the measures we did, what surprises we found along the way, and how the report could save you a whole bunch of money on influencer marketing. Watch the video,…

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  • You Ask, I Answer: Tactics for Building Followers?

    John asks, “I see you have a massive amount of followers and was wondering how you did you do this?” There’s an expression in the martial arts that explains a lot of this: energy flows where attention goes. The question is, how are you catching attention? And how are you keeping it? For more than…

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  • You Ask, I Answer: Returning Users Original Sources in Google Analytics?

    Andy asks, “How would you see how your returning visitors originally got to the site? not just how they got there when they returned?” This requires a fair amount of customization to Google Analytics. Watch the video for the complete walkthrough, including an explanation of different measurement levels (users, sessions, hits) and how Google Analytics…

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  • You Ask, I Answer: Advice for New Corporate Marketers?

    Victoria asks, “What advice would you give to a marketer who was brand new to the corporate space?” Before anything else, you need to understand the STEM framework and how your work and role will fit into it. Want the framework as a one-page reference? Download a copy here. Can’t see anything? Watch it on…

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  • You Ask, I Answer: How to Market Crowdfunding Campaigns?

    Dana asks, “How do you market a crowdfunding project?” Crowdfunding sites are nothing more, when you think about it, than landing pages. They’re landing pages which someone else manages, so a good chunk of the design and creative is taken care of for you, which leaves two other key areas for you to manage. Watch…

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  • You Ask, I Answer: How to Benchmark Marketing Performance?

    Andrew asks, “How do you know what to benchmark against?” This is a great and complex question to answer. Benchmarking effectively means having insights into competitive data and very often, competitors don’t necessarily want to share that kind of data for obvious reasons. There are five places we can benchmark in digital marketing data. –…

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  • You Ask, I Answer: Measuring Contest Effectiveness

    Ziring asks, “I want to run a social media contest, how do I measure the success of mentions of my account and hashtag?” This is an interesting question, because measuring a contest with social engagement may not be a great business objective. While we talked in the past episode about vanity metrics not always being…

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  • You Ask, I Answer: Analytics and Social Media Marketing Strategy

    Sherry asks, “How do you use analytics to set marketing strategy, especially for social media marketing?” While this is a very broad question, we can use our AI-Powered Social Media Marketing Process as the starting point for discussing the use of analytics in setting, informing, and executing strategy. Watch the video for a walkthrough. See…

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  • You Ask, I Answer: Tracking Retention with Google Analytics Cohort Analysis

    Will asks, “I want to track people from a specific event and see how many return after the event is over. How do I do this?” This question has two parts to the answer. The first is appropriate tagging; without correct UTM tags, you won’t be able to track anything. If you’re using ads, you…

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  • You Ask, I Answer: Best Social Media Listening Tools?

    Hannah asks, “What do you recommend for the best social media listening tools?” The tool is dependent on the use-case. I have a suite of tools I use depending on what the need is. – For your own stuff: Agorapulse – For a list of known competitors on Tw/Fb/Reddit/IG: Crowdtangle – For traditional media and…

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