Month: February 2019

  • IBM THINK 2019 Day 2 Recap: The Next Frontier

    In this video, learn 5 key takeaways from day 2 of IBM THINK 2019 on the topics of finding more AI/ML talent, the use of personas in an AI work, digital transformation and its relationship to AI, finding new opportunities for innovation, and perhaps the meaning of life itself with quantum computing. Can’t see anything?…

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  • IBM THINK 2019 Day 1 Recap: The Great Debate

    In this video, catch a recap of IBM THINK 2019 day 1, including a blockchain digital twin example and a review of the #ProjectDebater results and its implications for businesses. I also spoke on Day 1 at IBM Champion Day on the 8C Framework for building digital communities. If you haven’t seen it, grab a…

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  • You Ask, I Answer: Qualitative Data Analysis

    Dave asks, “How do you interpret the “why”, i.e. if you see data that says actions were taken (or not) how do you determine WHY those actions were taken so you can replicate or avoid those specific marketing tactics moving forward?” No analytics tool focused on gathering “what” data – meaning, what happened – is…

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  • You Ask, I Answer: Google Analytics Goal Setting

    Fiona asks, “Can anyone help with how to set up basic goals in Google Analytics?” Fundamentally, goals require two things: – Business impact – Technical confirmation When setting up goals in Google Analytics, you’ll need both. Watch the video for details. Can’t see anything? Watch it on YouTube here. Listen to the audio here: Download…

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  • You Ask, I Answer: How Analytics Indicates When To Change Tactics?

    Jennifer asks, “How do I know, based on my analytics, when it’s time to change tactics?” For questions like this, we look outside of marketing to a discipline that is supremely well-practiced in changing tactics as soon as indicators go sour: financial trading. There are hundreds, if not thousands, of techniques for quickly spotting trends…

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  • You Ask, I Answer: Review of the Marketing Rebellion

    Mark Schaefer asked me to read through and review his latest book, the Marketing Rebellion. I offer some thoughts in the review about takeaways and what machine learning should be helping marketers to do better. Purchase the Marketing Rebellion here on Amazon. FTC Disclosure: Mark sent me a review copy along with some odd random…

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  • I Ask, You Answer: Buy AI For Marketers, Second Edition

    Reversing the script today. I’m asking, and you’ll answer: please buy a copy of AI For Marketers, Second Edition. Why? What’s in it for you? This is a book to help marketers understand machine learning and how it applies to your work. You’ll learn what AI is and isn’t, the kinds of marketing problems it…

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  • You Ask, I Answer: Insider Secrets for Marketing?

    Vincent asks, “What’s the one insider secret for marketing you’d never put in a tweet or a YouTube video, the kind of secret sauce that you withhold for everyone but your best clients?” If the work I do with Trust Insights were cooking, I give away the utensils and the ingredients. Customers pay for the…

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