When it comes to analytics, measurements, and metrics, we marketers have vigorous debates about what tools or software we should be using. Vendors, too, participate loudly in such debates, working to convince us that their solution will be better than what we have now. However, a consequence of changing out our measurement tools is that…
One of the most pressing concerns facing marketers is whether we’ll even have jobs in a few years as machine learning and artificial intelligence become more powerful. I spent the last week as IBM’s guest at their Vision 2017 conference and saw what some of the cutting edge technologies have to offer. Are we going…
Over the weekend, I spoke with a couple of small business owners who were just getting started in digital marketing. They asked, for a brand new website and a brand new business, what should they do first? They felt overwhelmed by all the choices and channels available. What I suggested to them was a punch…
Digital marketing has an attribution problem. We’re stymied by encrypted search, which takes away our ability to detect basic information about where our visitors are coming from or what they searched for. We’re challenged by dark social, which takes away search and attribution data from mobile apps like WeChat, WhatsApp, etc. Social analytics company Radium…
Reporting. Every executive demands it. Every marketer produces it. Almost no one loves it. In this series, we’ll tackle the basics of marketing reporting, from what good reporting is to how to construct a simple report with the time-honored 6W framework in mind. Part 6: Wrapping Up As we wrap up this series, I’d like…
The premise of account-based marketing (ABM) is that we marketers should only expend valuable, scarce resources like time and money on the most probable prospective customers. Why spend on people who won’t buy? Properly implemented, ABM delivers significantly higher ROI than more traditional marketing methods, but its successes have largely been confined to B2B marketing.…
Reporting. Every executive demands it. Every marketer produces it. Almost no one loves it. In this series, we’ll tackle the basics of marketing reporting, from what good reporting is to how to construct a simple report with the time-honored 6W framework in mind. Part 5: Choosing Reporting Technologies When we discuss reporting, we often focus…
Reporting. Every executive demands it. Every marketer produces it. Almost no one loves it. In this series, we’ll tackle the basics of marketing reporting, from what good reporting is to how to construct a simple report with the time-honored 6W framework in mind. Part 3: How to Build a Relevant Report What goes into our…
Here’s a common marketing analytics question that rarely receives a thorough answer: how do we calculate the digital marketing ROI for a B2B2C company? For those unfamiliar, B2B2C companies are any kind of company that sells a product to an end user through a reseller or distribution channel. For example, Energizer batteries are marketed by…
Reporting. Every executive demands it. Every marketer produces it. Almost no one loves it. In this series, we’ll tackle the basics of marketing reporting, from what good reporting is to how to construct a simple report with the time-honored 6W framework in mind. Part 2: Report Audiences Imagine a movie that was equal parts sci-fi,…
