Category: Management

  • Mind Readings: Entry Level Means No Experience

    Summary In today's episode, I break down the absurdity of companies posting entry-level jobs that demand years of experience and specialized skills in today's tight labor market. Here's what this means for you. You get a clear-eyed look at how mismatched job listings hurt both employers and candidates, plus practical advice for navigating or revamping…

    Continue reading →

  • Mind Readings: Why Many Diversity Efforts Fail

    Summary In today's episode, I walk through the four levels of diversity and inclusion and explain why most diversity initiatives set unrealistic expectations for the people involved. Here's what this means for you. You gain a realistic framework for designing workplace diversity programs that focus on achievable goals like civil interaction rather than forcing emotional…

    Continue reading →

  • So What? Change Management and Digital Transformation

    Summary In today's episode, I walk through the difference between change management and digital transformation and how these two frameworks work together when applied to your marketing organization. Here's what this means for you. You gain a practical 5 P's lens (Purpose, People, Process, Platform, Performance) for evaluating any technology or organizational change before you…

    Continue reading →

  • How to Find Your Marketing KPIs

    One of the most frequent questions I receive on a regular basis is, "How do we determine what our marketing KPIs are?" Marketing KPIs, or key performance indicators, are those numbers, those metrics that will make or break your marketing. Here’s an easy way to determine what your marketing KPIs are. What metrics determine whether…

    Continue reading →

  • You Ask, I Answer: Leveraging Engineering Talent for Marketing?

    Summary In today's episode, I explore how to use an engineer with strong data analysis skills and SEO interest but no marketing background by mapping their core technical capabilities to your marketing needs. Here's what this means for you. You gain a practical framework for turning technical talent into marketing value, which saves you time…

    Continue reading →

  • You Ask, I Answer: Adopting Data-Driven Marketing Strategy?

    Summary In today's episode, I walk through how to get organizational buy-in for a data-driven strategy when teams cling to the "we've always done it this way" mentality. Here's what this means for you. You'll learn how to sell change by framing data in terms of personal benefit for stakeholders and securing quick early wins.…

    Continue reading →

  • You Ask, I Answer: Merging Liberal Arts with Computer Science?

    Mbeiza asks, “Merging Liberal arts with science helps make what one has to offer unique. How can I merge the liberal arts with what I want to do in order to have a unique skill or product to offer?” Fundamentally, a successful marketer has to be both qualitative and quantitative – the ability to be…

    Continue reading →

  • You Ask, I Answer: Hiring a Director of Digital Marketing?

    Summary In today's episode, I break down how to write a focused job posting for a director of digital marketing and what belongs in it versus what counts as overkill. Here's what this means for you. You gain a hiring process that attracts the right candidates, filters out mismatches early, and saves money by avoiding…

    Continue reading →

  • You Ask, I Answer: Small Business Recovery Advice?

    Michelle asks, “If you could give one piece of advice to small businesses as they prepare for the recovery, what would it be?” This is more of an economics question than a marketing one. In the Great Recession, the single most important thing for any business was cash flow. Positive cash flow meant you stayed…

    Continue reading →

  • What is one thing every new Social Media Manager should know?

    Summary In today's episode, I explain why every social media manager needs a written book of procedures, policies, and guidelines before they post a single piece of content. Here's what this means for you. Having clearly defined guardrails turns guesswork into confident decision-making and protects your brand from disaster. You'll also learn these concepts: why…

    Continue reading →