Category: Management

  • You Ask, I Answer: Agency or Freelancer?

    Summary In today's episode, I break down the decision framework for choosing between an external agency and a freelancer when your organization faces resource gaps. Here's what this means for you. You walk away with a practical lens for matching the right partner type to your specific time, skill, risk, and scale needs. You'll also…

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  • You Ask, I Answer: Finding Qualified Candidates?

    Summary In today's episode, I tackle how to solve a persistent hiring pipeline problem when qualified candidates are hard to find, even at competitive pay. Here's what this means for you. You can fix your talent shortage by shifting from paying top dollar for ready-made hires to investing in raw potential and growing your own…

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  • So What? Mastering your job interviews

    Summary In today's episode, I walk through how to master job interviews from both the hiring manager and candidate perspectives with practical advice for each side. Here's what this means for you. You gain a repeatable framework that treats interviewing as data collection so you make hiring decisions based on real signals instead of gut…

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  • You Ask, I Answer: Content Marketing Management Mistakes?

    Ann asks, “Name one or two mistakes people make while managing a content marketing team?” Can’t see anything? Watch it on YouTube here. Listen to the audio here: Download the MP3 audio here. Machine-Generated Transcript What follows is an AI-generated transcript. The transcript may contain errors and is not a substitute for watching the video.…

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  • You Ask, I Answer: Content Marketing Management Mistakes?

    Summary In today's episode, I break down the three biggest mistakes people make when managing a content marketing team and why they silently sabotage results. Here's what this means for you. You'll learn a clear framework for aligning your team's natural talents with your strategy so you stop forcing square pegs into round holes. You'll…

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  • Mind Readings: Civil Society and The Great Resignation

    Summary In today's episode, I explore where frontline workers went during the great resignation and why companies are struggling to win them back. Here's what this means for you. You gain a clear-eyed view of how uncivil customer behavior and misaligned pay created a labor crisis that businesses must solve by changing their policies. You'll…

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  • You Ask, I Answer: Pandemic Lessons for Leaders? (TD Q&A)

    Summary In today's episode, I examine how the pandemic reshaped leadership decision-making by highlighting the conflict between emotional investment and data-driven reasoning. Here's what this means for you. You gain a sharper lens for spotting who in your organization can actually follow evidence under pressure and the warning signs that your culture may be driving…

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  • So What? Who is doing your Marketing Strategy?

    Summary In today's episode, I explore why the people doing the work often become an afterthought in marketing strategy and how traditional frameworks fail to capture that human element. Here's what this means for you. You gain a sharper lens for matching real team capabilities to the plans you commit to, so you stop overpromising…

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  • Mind Readings: Entry Level Means No Experience

    Summary In today's episode, I break down the absurdity of companies posting entry-level jobs that demand years of experience and specialized skills in today's tight labor market. Here's what this means for you. You get a clear-eyed look at how mismatched job listings hurt both employers and candidates, plus practical advice for navigating or revamping…

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  • Mind Readings: Why Many Diversity Efforts Fail

    Summary In today's episode, I walk through the four levels of diversity and inclusion and explain why most diversity initiatives set unrealistic expectations for the people involved. Here's what this means for you. You gain a realistic framework for designing workplace diversity programs that focus on achievable goals like civil interaction rather than forcing emotional…

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