Category: analytics

  • You Ask, I Answer: Setting Social Media Goals for 2020?

    Summary In today's episode, I walk through how to set realistic 2020 social media goals using time series forecasting on your existing traffic data. Here's what this means for you. You can replace vague aspirations with data-backed monthly milestones that flag problems early enough to fix them. You'll also learn these concepts: why traffic is…

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  • Google Analytics: When Are New Vs. Returning Visitor Ratios Useful?

    One of the things I’ve criticized Google Analytics about in the past is the new vs. returning visitor ratio metric. This ratio tends to mislead marketers, especially marketers new to web analytics. In aggregate, the ratio tells us nothing useful. As far as marketing objectives go, we want more of both, don’t we? We want…

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  • You Ask, I Answer: Multiple Content Format Strategy?

    Summary In today's episode, I explain why I switched to a video-first content strategy in late 2017 and how I atomize one piece of content into video, audio, and text formats for maximum reach. Here's what this means for you. You can meet audiences wherever they consume content by recognizing that video inherently contains audio,…

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  • You Ask, I Answer: Best Performing Instagram Post Type?

    Abi asks, “Question regarding multi-photo Instagram posts! Do they perform better than static posts?” Here’s the latest research from Trust Insights, which is about a month old. Caution: don’t choose a content type based on performance. Choose a content type based on what shows off your content best. Subscribe to the Trust Insights newsletter for…

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  • You Ask, I Answer: Best Performing Instagram Post Type?

    Summary In today's episode, I break down fresh Instagram engagement data from over 4,000 brand accounts to reveal whether carousel posts really outperform photos, videos, and IGTV. Here's what this means for you. You get a clear benchmark for picking the right Instagram content format without falling into the trap of chasing what the average…

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  • You Ask, I Answer: Sample Sizes for Web Analytics?

    Courtney asks, “How many web sessions (or users) would you need to send to a website for the results to be significant?” At first, I thought this question was about A/B testing, which has a whole range of statistics for it. But Courtney is actually asking about how many visitors you need for web analytics…

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  • You Ask, I Answer: Sample Sizes for Web Analytics?

    Summary In today's episode, I break down how much web traffic you actually need for statistically meaningful web analytics, separating the question from A/B testing and getting to what really matters for marketers. Here's what this means for you. You'll discover that tracking improvement in your own metrics month over month delivers far more value…

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  • You Ask, I Answer: Multi-Objective Optimization for IBM Watson Studio AutoAI?

    Summary In today's episode, I unpack a listener's question about forecasting multiple targets and using multi-objective optimization inside IBM Watson Studio Auto AI. Here's what this means for you. You'll see why Auto AI hits hard limits on time series and multi-objective work, and you'll get a practical workaround that turns those limitations into results.…

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  • Do Something With Your Marketing: Answer the Three Whats

    Summary In today's episode, I preview an upcoming B2B marketing talk about why most analysis fails to drive decisions and what you can do about it. Here's what this means for you. You stop dumping data on someone's desk and start delivering insights that move your business forward. You'll also learn these concepts: the three-question…

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  • You Ask, I Answer: RFM Analysis for Small Business with Google Sheets and IBM Watson Studio

    CC asks, “What’s the most valuable analysis overall for a small business to perform?” If we define a small business as an enterprise with less than $1 million in sales and fewer than 10 employees, then from an overall business perspective it’s got to be RFM analysis. Nothing else comes close in terms of helping…

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