Measuring Social Media Engagement
Alexei asks, "What are the most essential steps to analyzing social media data with ‘engagement’ in mind?" The steps for measuring social media engagement are the same as any other digital marketing metric, and follow the 3 Whats: What happened?...Options for Constructing Customer Monitoring Systems
One of the pieces of advice I give frequently is to keep an eye on, to listen to your best customers. What are they saying? What’s on their minds? What do they care about, and how well aligned are you to it? For example, during contentious times, you may want to...You Ask, I Answer: Third Party Schedulers and Social Content Performance?
Iain asks, “Fact or fiction. Using third party schedulers for social media posts get a kick shins as they haven’t come from the native platform tools?” Some testing has been done on this front, but none of the tests, from what I’ve read, have...You Ask, I Answer: Advanced Social Media Strategy Tip?
Anna asks, “Would you mind sharing a social media strategy tip that advanced marketers could use to improve their clients’ results?” Advanced is a relative term, but sure. The biggest question that challenges agencies is, what exactly are the results...You Ask, I Answer: Social Media Technology Stack?
Heidi asks, “What are the major social media tools you use?” My tools can be divided into three basic categories: – Data science – Social media management – Content creation For data science, I use: – Crowdtangle from Facebook...AI for Marketers Book
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