Category: Brand

  • You Ask, I Answer: How to Change a Podcast’s Brand?

    Summary In today's episode, I walk through the precautionary steps for rebranding a podcast—including changing the title, description, and artwork—without losing search visibility or audience momentum. Here's what this means for you. You can rebrand your show smoothly by treating it like a website migration, keeping the RSS feed stable, and giving listeners a structured…

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  • You Ask, I Answer: Top Lessons for New Social Media Managers?

    Summary In today's episode, I walk through the one thing every new social media manager must know before posting a single update. Here's what this means for you. You protect your brand and your career when you build a detailed playbook in advance so every situation has a documented response. You'll also learn these concepts:…

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  • What newbie mistake did you make as a young, padawan Social Media Manager?

    Summary In today's episode, I share a rookie mistake I made as a young social media manager back in the MySpace era and why separating personal and professional voices online is non-negotiable. Here's what this means for you. Keeping your personal accounts clearly distinct from any professional pages protects your brand and credibility while making…

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  • What is one thing every new Social Media Manager should know?

    Summary In today's episode, I explain why every social media manager needs a written book of procedures, policies, and guidelines before they post a single piece of content. Here's what this means for you. Having clearly defined guardrails turns guesswork into confident decision-making and protects your brand from disaster. You'll also learn these concepts: why…

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  • You Ask, I Answer: Using Company Names in Blog Content?

    Summary In today's episode, I tackle a question about whether a company name should appear in a blog post, arguing that omitting it is outdated advice that defeats the purpose of content marketing. Here's what this means for you. You discover how to weave your brand into helpful content naturally, building credibility without tipping into…

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  • You Ask, I Answer: Tragedy Response Guidelines for Marketers?

    Summary In today's episode, I break down five guidelines for deciding when and how a brand should respond to tragic events like celebrity deaths or public tragedies. Here's what this means for you. You get a clear decision framework that protects your brand from looking insensitive while ensuring you respond when it actually matters to…

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  • You Ask, I Answer: Messaging Rebranding Rollout Strategy?

    Summary In today's episode, I tackle a listener's question about whether to make a big splash with a messaging rebrand or quietly update marketing channels. Here's what this means for you. You'll discover a customer-first principle that decides whether any corporate initiative deserves a public launch. You'll also learn these concepts: how the WIIFM test…

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  • You Ask, I Answer: Which Brand KPIs?

    Jen asks, “What are some solid KPIs that you will be looking for next year?” Recall that our definition of a KPI is any metric for which you either get a bonus or fired. This poses a quandary for marketers responsible for brand, since brand tends to be one of the least well-measured metrics a…

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  • You Ask, I Answer: Which Brand KPIs?

    Summary In today's episode, I break down the most reliable brand KPIs marketers should track this year and next, starting with why measuring brand has historically been so difficult. Here's what this means for you. You get a practical framework for turning the elusive concept of brand into concrete, business-impacting metrics you can defend with…

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  • You Ask, I Answer: Vendor Swag Recommendations?

    Summary In today's episode, I break down seven criteria for choosing trade show swag that people actually remember instead of trashing. Here's what this means for you. You'll leave with a practical checklist that helps your brand stand out and build lasting impressions at events. You'll also learn these concepts: why brand alignment matters more…

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