Month: October 2019

  • You Ask, I Answer: AI-Enabled Parenting Tools?

    Donna asks, “Super curious to hear your thoughts on tools like AI-enabled baby monitors and other AI-enabled parenting tools. What do you think?” The challenge of tools like AI-powered anything are twofold: what happens to the production data? And how was the model trained that the tool is built on? Most products and services don’t…

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  • You Ask, I Answer: AI-Enabled Parenting Tools?

    Summary In today's episode, I share my thoughts on an AI-powered baby monitor and break down the key concerns parents should weigh before buying one. Here's what this means for you. You gain a clear framework for evaluating any AI product by examining its production data privacy and training data quality. You'll also learn these…

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  • You Ask, I Answer: The Fading Utility of Facebook?

    Darlene asks, “How have you adapted to the fading utility of Facebook? I’m sure we’ve all shifted energy and dollars into other social networks, but what’s been really worthwhile for you, regardless of your industry?” At the end of the day, I focus on what I own and control to the best of my ability.…

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  • You Ask, I Answer: The Fading Utility of Facebook?

    Summary In today's episode, I break down how to adapt to the fading utility of Facebook by shifting your energy toward owned media rather than rented social platforms. Here's what this means for you. You gain a long-term strategy that survives algorithm changes and platform shutdowns by building on assets you actually control. You'll also…

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  • Do Something With Your Marketing: Answer the Three Whats

    Summary In today's episode, I preview an upcoming B2B marketing talk about why most analysis fails to drive decisions and what you can do about it. Here's what this means for you. You stop dumping data on someone's desk and start delivering insights that move your business forward. You'll also learn these concepts: the three-question…

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  • You Ask, I Answer: Marketing Automation Solutions for SMBs?

    Dan asks, “What are your suggestions for an inexpensive marketing automation platform that integrates with SalesForce and either scales well or can easily be migrated to a more powerful platform down the road.” This depends on what you mean by inexpensive. How large a marketing budget are we talking? At Trust Insights, we use self-hosted…

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  • You Ask, I Answer: Marketing Automation Solutions for SMBs?

    Summary In today's episode, I break down how to pick an affordable marketing automation platform that integrates with Salesforce and scales with your business. Here's what this means for you. You'll match the right tool to your combination of technical skill and budget instead of overspending on features you don't need. You'll also learn these…

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  • You Ask, I Answer: RFM Analysis for Small Business with Google Sheets and IBM Watson Studio

    CC asks, “What’s the most valuable analysis overall for a small business to perform?” If we define a small business as an enterprise with less than $1 million in sales and fewer than 10 employees, then from an overall business perspective it’s got to be RFM analysis. Nothing else comes close in terms of helping…

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  • You Ask, I Answer: RFM Analysis for Small Business with Google Sheets and IBM Watson Studio

    Summary In today's episode, I break down RFM analysis and explain why it is the single most valuable data analysis a small business can perform. Here's what this means for you. You gain a simple, repeatable method for identifying your most valuable customers and the ones with hidden revenue potential, even with nothing more than…

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  • You Ask, I Answer: Teaching Advanced Topics in Social Media Strategy?

    Dhariana asks, “I have to teach a 3 hour class on advanced social media strategies, but I’m having some trouble. What would you guys consider as ‘Advanced’?” There is no such thing as advanced. One person’s advanced is another person’s basics. Audit/ask for specific skills. I think using machine learning to do long-term time series…

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