Category: analytics

  • You Ask, I Answer: Proving the ROI of Analytics and Data Science?

    Summary In today's episode, I walk through how to prove the ROI of analytics and marketing data science, breaking down three methodologies for measuring the earned side of the equation. Here's what this means for you. You'll gain a practical framework for quantifying analytics value even when those tools sit one step removed from direct…

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  • You Ask, I Answer: Tracking Display Ads?

    Chelsea asks, “How do you organize and track which display ads you’re running and where?” You should be keeping track of all ads with Google Analytics UTM tracking codes, governed in a Google Sheet, measured in Google Data Studio. Watch the video for full details. Can’t see anything? Watch it on YouTube here. Listen to…

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  • You Ask, I Answer: Tracking Display Ads?

    Summary In today's episode, I break down how to organize and track display ads using Google Analytics UTM tracking codes, spreadsheets for governance, and Data Studio for reporting. Here's what this means for you. You'll gain a complete taxonomy framework that lets you see exactly which ads, vendors, and content pieces drive real performance across…

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  • You Ask, I Answer: Social Media War Room Displays?

    Martha asks, “What software and what content should we put on our displays in our social media war room/command center?” An interesting question. The answer is, it depends on what decisions you need to make. War rooms are very often just for appearance, and they tend to be an expensive waste of money unless you’re…

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  • You Ask, I Answer: Social Media War Room Displays?

    Summary In today's episode, I answer Martha's question about what software and content to put on displays in a social media war room or command center, and explain how to build one that drives real decisions rather than just looking impressive. Here's what this means for you. You'll discover why a command center without clear…

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  • Do Something With Your Marketing: Explore Your Data

    Summary In today's episode, I show you how simple spreadsheet statistics like mean and median can reveal actionable insights hiding in your marketing data. Here's what this means for you. You can use these two numbers side by side to judge whether your campaigns are actually working without any fancy analytics tools or advanced degrees.…

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  • You Ask, I Answer: What Belongs in a Social Media Audit?

    Summer asks, “What do you include in a social media audit for a client?” An excellent question. The first and most important thing is: did social media contribute any business impact? Make that determination first – it may save you a lot of time if social media has no business impact, because the rest of…

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  • You Ask, I Answer: What Belongs in a Social Media Audit?

    Summary In today's episode, I walk through how to build a social media audit that focuses on business impact and actionable decisions. Here's what this means for you. You'll learn a lightweight framework for determining which social networks actually drive revenue so you stop wasting time on channels that don't perform. You'll also learn these…

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  • You Ask, I Answer: Discrepancies Between Facebook and Google Analytics?

    Enoch asks, “Why do I see such huge discrepancies between Facebook Ads and Google Analytics? Facebook says my ad got 451 clicks and Google says the corresponding landing page got 58 clicks from Facebook.” A very common question. There are a bunch of reasons why one system is reporting differently than others: Bot clicks/non-human clicks…

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  • You Ask, I Answer: Discrepancies Between Facebook and Google Analytics?

    Summary In today's episode, I answer a listener's question about why Facebook Ads and Google Analytics report wildly different click numbers for the same campaign. Here's what this means for you. You'll learn how to diagnose the root causes of the gap and pick the measurement system closest to real business outcomes. You'll also learn…

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