Month: October 2016

  • 4 Social Media KPIs to Watch

    I recently had the pleasure of presenting at the Social Media Success Summit on the topic of advanced Google Analytics. One of the questions that came up was around social media KPIs. Recall that my definition of a KPI is that if the number goes to worst case, you are fired. If your job is…

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  • Social Media Strategy in One Slide

    While the execution of an omni-channel social media strategy can be bewilderingly complex, our overall strategy does not need to be. We can sum up social media strategy simply: click on graphic for larger versions First, what is the business strategy? Recall from Marketing Blue Belt that strategy is a formula: goals x methods, limited by time…

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  • What is the main difference between B2B and B2C marketing?

    I was recently asked this question: “What is the main difference between B2B and B2C marketing?” This is s a misleading question, because there is no difference between B2B and B2C marketing in the abstract. What matters is the complexity of the sale, which is in turn based on two factors: Risk Stakeholders At the end…

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  • The core problem with analytics today

    Marketers and business executives, in a recent study by Forrester Research, indicated 81% of executives were unsatisfied with the speed of analytics and 69% were unsatisfied with the quality of data. Why is this the case? It has little to do with vendors or tools, though arguably some tools make life harder than it has…

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  • Understanding the Google Analytics Ecosystem

    Back in 2005, Google Analytics™ was just a simple web traffic measurement tool. It measured hits to your website, and that was more or less it. Today, it’s part of a measurement and data analytics suite that’s capable of powering billion dollar businesses. Let’s look at the big picture, the overall Google Analytics system, and…

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  • 2016 Q3/Q4 Economic Indicators Snapshot

    As I do at the end of each quarter, let’s take a look at how the markets are faring. What could be on tap as we close out the year? How might we want to structure our B2B and B2C marketing efforts? Markets First, let’s check the broad markets. DJIA: S&P 500: NASDAQ: All three…

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