Every now and again, something bugs me, a little voice in the back of my head that says, “Go take a look at some other data sources to see a bigger picture”. This stems from my years in financial services, where every chart held the potential to be the insight you were looking for to…
Over the holiday weekend, I had a chance to bring a statistics aphorism to life, as I went cherry picking at a local farm. If you’re unfamiliar with the expression, cherry-picking one’s data means selecting only those case studies or data points that reinforce your point, while ignoring the rest. This expression never made a…
One of the most important metrics in web analytics is the number of returning visitors to your site. This simple number tells you just how well your site is really doing; after all, it’s easy to get someone to visit your site once. You can run ads, engage on social media, run a great PR…
The corollary to easing the pain of change is to make change difficult. Here are three examples: Social networks try to make change difficult by sheer mass. It’s where the people are, like it or not. It’s where your friends mostly are (or that’s what their hope is, anyway). Operating systems make change difficult by…
