One of the most pressing concerns facing marketers is whether we’ll even have jobs in a few years as machine learning and artificial intelligence become more powerful. I spent the last week as IBM’s guest at their Vision 2017 conference and saw what some of the cutting edge technologies have to offer. Are we going…
The premise of account-based marketing (ABM) is that we marketers should only expend valuable, scarce resources like time and money on the most probable prospective customers. Why spend on people who won’t buy? Properly implemented, ABM delivers significantly higher ROI than more traditional marketing methods, but its successes have largely been confined to B2B marketing.…
At the start of each year, I follow the exercise that my friend Chris Brogan first instituted over a decade ago, the tradition of writing down 3 words that guide our year. It’s something of a mantra, something of a phrase we used to remind ourselves what we are supposed to be focused on at…
Let’s take a walk through the automation landscape and look at 7 different examples of technologies in use today to sense where the future is headed. McDonald’s Announces Kiosks. Facing rising human costs, McDonald’s reduces the need for front-line staff with kiosk-based ordering. Eatsa expands. In San Francisco, a city famed for an insanely high…
