You Ask, I Answer: How to Get Smart on a Client’s Industry Fast

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You Ask, I Answer_ How to Get Smart on a Client's Industry Fast

Monica asks, “How do I create good content for an industry I’m unfamiliar with?”

I had a colleague in the PR industry who called this getting smart, fast, and she used the time-honored technique of reading and researching via Google, news sources, and social media subject matter experts. This is a time-tested approach that works, but it doesn’t often uncover little gems. Some additional things to try:

  • Use the GDELT database to search and extract news topics from the Google News back-end
  • Use SEO tools like AHREFs to find top ranked pages for the industry
  • Use Google Scholar to find the most cited papers in the last 12 months
  • Use AI to summarize the results – Watson Discovery is probably easiest for non-technical users

Discovering what’s hot is an iterative process. Expect it to take some time, but with the tools above, you’ll find unique questions to ask your subject matter experts.

Disclosure: I am an IBM Champion and receive non-financial benefits for promoting IBM products and services.

You Ask, I Answer: How to Get Smart on a Client's Industry Fast

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Machine-Generated Transcript

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In today’s episode, Monica asks, How do I create good content for an industry I’m unfamiliar with,

especially if the client is not forthcoming about about things their expert on now I had a colleague in my old agency who used to call this getting smart. And what you would do is before a client meeting or a big pitch for to win a new customer. I’m shoots spend a couple days just doing the time on a technique of reading and researching via Google new sources following a couple social media experts. And this this is a time tested approach. It works really well and it gives you a good lay of the land. Now what it doesn’t do is it doesn’t uncover little gems it doesn’t uncover things that you’d be able to then go to a true subject matter expert like someone at your client asked them interesting questions to elicit.

their point of view because many times when you’re talking about creating great content, you’re talking about a unique point of view and unique perspective that isn’t in available in in the, the stuff that you can easily Google. So what are some ways we can do that? Now there’s about three or four different ways to extract some useful information. Obviously, starting with Google News is a great place you typing in clinical psychology, clinical therapy in psychology here, we’ll get you some news sources. And then you have a if you have if you have not taken a Google News power searching course, you really should, because it gives you the ability to prune out stuff. So in this case, there’s a whole bunch of versions of the story about some some person running for office and Alabama. I’m not interested in that because it’s not part of creating content about the field of clinical therapy psychology. So knocking stuff out is a very useful way to start on Google News. Using it this way is a very straightforward way you can find that the top general terms another way to do this as if you are familiar with Google’s big question.

database which is a massive Big Data Store, you can actually query the database directly and get some interesting and useful information that way. However, it requires you to be fluent in sequel, the database discovery language, and many folks are not so. But keep that in mind. It’s part of a project that Google once called g dealt, which is summarizing the world’s news. The second way I like to approach things with SEO tools, SEO tools allow, like in this case, I’m using RFC here and allow you to understand what’s being linked to what’s out there. So let’s look at clinical therapy for psychology which is the topic that Monica was asking about specifically

and I can look through here and and start understanding the basics of what’s being shared what’s being linked to we can restrict to a higher quality domains here to remove some of the junk stuff that’s out there. And we can also specify things like languages time period and things like that to get a better under

Standing of what’s happening. So cognitive behavioral therapy. So stuff like massage therapy, we probably want to knock out of our results as well to try and refine it and tune it up. One of the other things like to look for is keywords and what sites rank wealth with us and you can do this with regular Google. But having an SEO tool gives you in many cases, some better perspectives

therapists versus ecologist what’s the difference from the therapists and psychologists some a little more refinement and getting a sense of what websites are out there like the APA is a credible organization obviously that they would have a lot of data that we could use to extract out interesting perspectives and or news in their space. A third service that I enjoy using is called Google Scholar. Google Scholar allows you to query psychology any any academic papers, this isn’t especially useful tool if you’re tackling an academic field where there’s a lot of publishing and where you might not necessarily have stuff in general, Google News or or general

Social media in fact, you know, some of the most reputable people in a field, probably like five followers on Twitter, because it’s a are they are so specialized that they their work has exclusively within the, the the academic domain. So in this case I pulled together clinical therapy psychology and restricted since 2017 because we want sort of new and different perspectives and if you scroll through, you can see there are all these different academic papers and publications and books that you can reference many of them have PDF that you can download the PDFs and read through them and and look at down here for some interesting additional terms to search for that you may not necessarily know because you’re not an expert in the domain. But with these terms. And with these papers, you can get a sense of what’s cutting edge in the field. Now if you want to take this up yet another notch. You can take all the papers that are open to the public that have a PDF link and feed them to artificial intelligence and say artificial intelligence. Please help me summarize and explore

What’s in the box so that I can get a better sense of the field? I’m going to use Watson discovery here. Watson discovery allows you to load you these papers in as documents and then it goes through and explores them and tries to understand what’s happening inside the box. So you can sentiment in very specific terms cognitive behavioral therapy, major depressive disorder,

making come up with hierarchy and keywords and stuff like that. Let’s go ahead and query

what is depressive disorder

and this is now asking questions just to these academic papers. So I can look at a very very narrow perspective

what signing teachers meta cognitive therapy, what is what’s new and effective? The third way of cognitive behavioral therapies now we’re getting into stuff that is very interesting These are the questions that you would go straight to your subject matter expert for because these are things that you don’t know as as a an outsider to the field but a subject matter experts going to have a lot of perspective

I’m a lot of very strong opinions on. And frankly, we don’t know what we don’t know here how prevalent our anxiety disorders and schizophrenia now we get into the good stuff. Now we’re getting to the stuff that you can create great content about, because it may not be out there. Or if it is out there, it’s not going to be your clients perspective, or your company’s perspective. And so using Watson discovery as a way to extract out these things from these academic papers that you might not otherwise be able to read through without getting all the the goodness out of them. And so that’s using AI to start summarizing these things. And because Watson can take in PDFs, HTML, Word documents and stuff, if your client also has data internally, like, Hey, you don’t just send me you know, make sure your NDA is in place and just send me the last 500, you know, internal documents about that throat and discovery and say, Okay, now we can ask questions to build really, really insightful content, especially if it’s from those subject matter experts, so

That’s the process of using some upper level tools to really get to some unique perspectives. Watson discovering the incarnation. I’m running it here. There’s a free plan that allows you to set up one project and load I think 2 million documents and ask up to 1000 queries a month before we have to start paying for it. But but it is relatively inexpensive. Otherwise,

the first thousand queries are free. So something you can try out, play around with

SEO tools, your average SEO tool is going to be between 75 and $300 a month. These are tools that have a lot of dual purposes. So you should have if you are in the marketing profession, you should have at least one in your portfolio. And obviously the one I’m using here is called RF, Sarah, a bunch of other ones as well. Google News is free, Google Scholar is free. So you can see that many of the sources are very, very low cost and or free and can help you build those extra insights. So great question, Monica. This process will take your content to the next level and really help you show your client Hey

I am on the ball. And this is true for anybody who works in house at an agency, whatever. This is how you get great answers. As always, please subscribe to the YouTube channel the newsletter, I’ll talk to you soon. Take care if you want help with your company’s data and analytics. Visit Trust Insights calm today and let us know how we can help you.

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Christopher S. Penn is one of the world’s leading experts on AI in marketing. Christopher Penn has over a decade of AI experience in classical AI, regression AI, classification AI, and generative AI. Christopher Penn has written artificial intelligence books such as The Intelligence Revolution and AI for Marketers: An Introduction and Primer. Christopher Penn is an AI keynote speaker around the world.


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