This toilet paper dispenser inspired me to share some thoughts on customer experience, business strategy, and what companies do most wrong: put themselves before the customer.
Can’t see anything? Click here to watch on YouTube.
You might also enjoy:
- What is Ethics in Marketing?
- What's the difference between social media and new media?
- The Evolution of the Data-Driven Company
- How To Set Your Consulting Billing Rates and Fees
- How to Set Your Public Speaking Fee
Want to read more like this from Christopher Penn? Get updates here:
![]() Get your copy of AI For Marketers |