Kat asks, “How many views do you typically have set up in Google Analytics?”
For clarity, a view is the smallest unit of an account in Google Analytics. The answer depends, unsurprisingly, on which view features you use. Unlike a property, which is a distinct web entity (from the customer’s perspective), a view is a facet of a property, and thus you can have many of them without causing any issues. Watch the video for my recommendations.
- Raw Unfiltered Global View
- Raw Unfiltered View Per Property
- KPI View (Major business goals) with standard filters (bot, domain names, etc.)
- Bottom of Funnel Goals
- Middle of Funnel Goals
- Top of Funnel Goals
- Individual Business Units
Any goal that you want to build a statistical or machine learning model on, you should have a view for.
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What follows is an AI-generated transcript. The transcript may contain errors and is not a substitute for watching the video.
In today’s episode cat asks, how many views do you typically have set up in Google Analytics? By the way, this question was answered asked in our analytics for marketers slack group, if you’re not a member, you should join.
Now it is free to join, and presumably be free for for quite some time.
For clarity, a view is the smallest unit of an account in Google Analytics, right you have, you have your your overall account level settings here of your property settings, which is the a distinct web entity from a customer’s perspective.
And then you have a view, which is a facet of a property is a way of looking at a properties data.
So you have one website, you can have many views looking at that website, depending on what your your business goals are at analytics goals are.
And you can create as many views as you want.
In fact, a lot of organizations have to create many views because they have more goals than have you can hold of you can hold 20 goals typically.
Or there may be very distinct reasons, like certain channel groupings that you want to make modifications to that you don’t want impacting other parts of your company.
So how many do you typically have, I will typically have, depending on the customer, up to eight different views.
So there is there’s two that are important that you need to have, regardless of the company.
One is your raw, unfiltered, global views, if you have more than one property.
And the properties are linked in some way, meaning they’re all part of your overall company, like you have like development, IBM com and social.ibm.com.
And all the the these different web sites, but they are part of the family, you’d want what’s called a raw unfilled global view, we have one Google Analytics account that is solely for the collection across all these different properties.
And then you’ll have a raw view of that.
And a raw view means there’s no filtering of any kind, you’re collecting all the data as it comes in.
Yeah, bots, garbage data, random, weird stuff, you name it, it goes in one of the raw accounts.
Then for each property, you have a raw unfiltered view.
So in that, again, made up example, if you have, you know, Watson, ibm.
com, that is a property within the IBM family, you would use a raw unfiltered view just to view what’s happening on that property.
And then this is where things get can get tangled.
You will have a KPI view, which is your major business goals.
And that’s going to have your standard filters on and so as part of your analytics governance, you need to say down with all the folks who would be impacted and say, Okay, what are the major business goals that we are tracking? on our website? What are the things that have a line of sight to revenue, for example, if your b2b, that’s probably going to be some kind of contact us form some kind of form submission, if you’re a B to C, that’s going to be a depending on the type of b2c you are, could be shopping cart fills, order requests, actual ecommerce purchases.
Or if you’re like a traditional retail store, brick and mortar, you may have a number of clicks on our driving directions page as a as a b2c goal.
Whatever it is, you’re going to have one view that has your major business goals.
And then depending on the size of your marketing organization, who’s doing the analysis, and what statistical models you’re going to build, you may have three views for bottom of the funnel, funnel and top of the funnel goals.
For example, when I set up a Google Analytics view, top, I always set up a top of funnel goal.
And it’s typically like engaged users as a goal.
Now, that is not a business goal by any means.
It is not a KPI for a business.
But it is a KPI for awareness generation, what is getting engaged users to our website, what gets people to come to the website and browse more than one page.
So that’s a top of a funnel goal that will inform things like public relations, or advertising, or email marketing, or social media, all those top of the funnel channels, because you want to be able to build a customer journey, just for awareness to figure out what’s getting people to the website, right? If you work in advertising, PR, social media, you absolutely need this, because you want to be able to say look, we’re doing the job of getting people to the website.
Now what happens after that isn’t our responsibility per se, right web design, e commerce design flow, you name it all the UI UX stuff that may be out of the control of someone who works in PR, or someone who works in advertising.
But they they can demonstrate, they got feet to the door, right.
So that a top of the funnel goal view is it can be important middle of the funnel would be things like signups for webinars, signups for email newsletters, things like that, where somebody said, I raised my hand, and I want to get communications from you.
And of course, you Bob in the funnel goals would be things like, you know, call me request a demo, shopping cart, purchases, credit card swipes, whatever it is that you do on your website that is at the bottom of the funnel as far as Google Analytics can see.
And you want those different goals because again, you’re going to run different statistical models on each to understand what’s working for each layer of your operations funnel, I should be clear here.
We know the customer journey is not a linear funnel, but from a organizational efficiency and process management, you still will have a funnel internal, you will still have people who specialize in social media, you will still have people who specialize in in demand generation or lead generation.
And as a result, you need to have those sections of the funnel delineated in your analytics, you may have a view per individual business unit.
One of our customers has a social media team and the social media team has their own KPIs goals, you name it, and so they have a view and they have multiple views for different units within the company.
This, by the way, is why it’s important to have that major KPI view so that you can see the impact of business units together, you do not want to have business unit views without that master KPI view.
Or you won’t be able to say, Well, here’s how social contributing to SEO, here’s how SEO is contributing to PR and so on and so forth.
You need to have both of those.
And finally, of course, you need a development or staging view depending on Well, no in general, you just should have one just so you can monkey around and not blow things up.
Because when you apply things like filters, do your Google Analytics data, they are destructive data and they are non retroactive, and they are not unrecoverable, you cannot undo what you do with a filter.
So you always want to have that testing environment to try things out.
So depending on the size, your organization, depending on all the things that go into your analytics and who’s doing what, who’s running, what that dictates how many views you have in your Google Analytics, and it is it can be a lot, it’s okay for it to be a lot.
It is totally okay for it to be a lot.
So, great question.
Again, if you want questions like this answered, and go join analytics for markers, go to trust insights.ai slash analytics for markers.
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