Scott Bourne says to avoid PPA – but he may be wrong

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Scott Bourne, author of the PodcastingTricks.com blog, had this to say about PPA recently:

This allows advertisers to define an expected result such as a user downloading a demo version of software or buying a book. When that action takes place (and only when that action takes place) the publisher of the ad gets paid.

Here’s the problem with PPA and other recent advertising schemes aimed at requiring online media advertising sellers to perform at levels over and above their competition. . . It isn’t fair!

Let’s say you run an ad for Visa. The action they are willing to pay for is applying for a credit card online. As the publisher, you only get paid if that transaction takes place as described. For instance, if your audience sees/hears the ad and takes action somewhere else (by calling an 800-number or applying for a Visa card at their bank) you don’t get paid.

So while the advertiser gets exposure, gets to extend or re-inforce their brand, gets to educate their prospects, you ONLY get paid if the transaction happens immediately at your site.

Here’s where I think Scott’s conclusion doesn’t work for me. Advertisers are willing – at least the ones with foresight – to pay more for performance, particularly in highly competitive verticals. The further down the funnel a PPA program can go, the more the advertiser will pay, because you’re offloading risk to your content producers.

As an example, I work at the Student Loan Network, and we have both an affiliate program (which is essentially PPA) and Adwords campaigns. We pay up a fair amount per click via Adwords, but because of constant abuses on the content network, we’ve restricted our spend to the search network only, meaning that podcasters earn NO money from us whatsoever.

Conversely, for every returned student loan consolidation application we get from you as an affiliate, we pay $100. Given that most podcast web sites don’t drive huge volumes of traffic (thereby making CPM and PPC worthwhile), running media-style impression campaigns still won’t pay off.

PPA/Sponsorship/Affiliate programs stand, in my view, to be the best bang for the buck for podcasters because podcasters have a close relationship with their audiences – closer than, say, an advertiser in the NY Times or on FOX. If you’ve earned your audience’s trust, when you tell them to check out product X on your web site, you should see high conversion, and with PPA, that means the potential for some serious revenue.

Are you reinforcing the advertiser’s brand with PPA? Yes – but no more so than with CPM or PPC advertising models. At least with PPA, chances are the payouts will be higher – and if you can’t motivate your audiences to support your show via the advertising channel you’ve selected, then it’s more an indicator that you need to boost your persuasion power with your audience than a flaw in the advertising model.

But I may be wrong, too.


Comments

12 responses to “Scott Bourne says to avoid PPA – but he may be wrong”

  1. In my mind, there is a big difference between an advertiser such as the Student Loan Network and a large global brand. SLN isn’t likely to spend money on branding campaigns, but large global brands do spend money that way.

    I’m concerned that PPA is just a way for large global brands to get discounted branding campaigns. I’ve always thought the Amazon affiliate program was a brilliant way for Amazon to get a lot of free publicity. I’m not complaining–I use their program–but they get an amazing amount of free exposure from the millions of websites that display that “Buy from Amazon” button and sell very few books.

    The brand seeps into my consciousness, and when I think about buying a book, I go to Amazon not the website (or 100 websites) where I saw their logo.

  2. That begs the question – would you hold out for a white-label/private label brand?

    For example, if you signed up for StudentATM, would you accept a lower payment for a private label “GrammarGirl Consolidation Loan” than for the “Student Loan Network Consolidation Loan”, assuming that you wanted to offer that product?

  3. That begs the question – would you hold out for a white-label/private label brand?

    For example, if you signed up for StudentATM, would you accept a lower payment for a private label “GrammarGirl Consolidation Loan” than for the “Student Loan Network Consolidation Loan”, assuming that you wanted to offer that product?

  4. Yes, I think I would hold out for the private label brand, and I would be willing to take less for it because it is reinforcing my brand instead of theirs. Of course, I would need extremely high confidence in the quality of the product because it would be reflecting on my brand.

  5. Yes, I think I would hold out for the private label brand, and I would be willing to take less for it because it is reinforcing my brand instead of theirs. Of course, I would need extremely high confidence in the quality of the product because it would be reflecting on my brand.

  6. /me plots what a GrammarGirl student loan product would look like 🙂

  7. /me plots what a GrammarGirl student loan product would look like 🙂

  8. Very interesting.

    I tend to think there’s some value to the exposure… how many times do you have to be exposed to something before you recognize that it exists.. if you look at a brand as a “complex of associations” where all the points of exposure work to build that complex.. how would a payment scheme, that focused on a PPA metric, effect the way business is done? It seems like.. if it leads you away from “complex building” does that infuse a certain amount of entropy into the system?

    I say this as a neophyte who knows nothing about sales or marketing, compared with where you are at..

  9. Very interesting.

    I tend to think there’s some value to the exposure… how many times do you have to be exposed to something before you recognize that it exists.. if you look at a brand as a “complex of associations” where all the points of exposure work to build that complex.. how would a payment scheme, that focused on a PPA metric, effect the way business is done? It seems like.. if it leads you away from “complex building” does that infuse a certain amount of entropy into the system?

    I say this as a neophyte who knows nothing about sales or marketing, compared with where you are at..

  10. In my mind, there is a big difference between an advertiser such as the Student Loan Network and a large global brand. SLN isn’t likely to spend money on branding campaigns, but large global brands do spend money that way.

    I’m concerned that PPA is just a way for large global brands to get discounted branding campaigns. I’ve always thought the Amazon affiliate program was a brilliant way for Amazon to get a lot of free publicity. I’m not complaining–I use their program–but they get an amazing amount of free exposure from the millions of websites that display that “Buy from Amazon” button and sell very few books.

    The brand seeps into my consciousness, and when I think about buying a book, I go to Amazon not the website (or 100 websites) where I saw their logo.

  11. Don’t forget that many affiliate programs allow for return visits by using cookies. This allows for the fact the transaction may not happen right away.

  12. Don’t forget that many affiliate programs allow for return visits by using cookies. This allows for the fact the transaction may not happen right away.

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