--- title: "Turnaround: Who has exceptional customer service?" author: "Christopher S Penn" date: 2007-05-26 url: https://www.christopherspenn.com/2007/05/turnaround-who-has-exceptional-customer-service/ categories: - "Customer Service" --- # Turnaround: Who has exceptional customer service? Still steamed about US Airways, but I made a ninja play and we'll see what happens. In the meantime, let me ask you this: ***Who has exceptionally good customer service? What are the absolute BEST customer service experiences you've ever had that immediately destroyed the competitors' chances of winning you over?***