Are you ready for the Twitpocalypse?

Posted by Christopher S Penn on Jun 16, 2010 in New media, Twitter | 21 comments

UPDATED: Twitpocalypse postponed to August 31, 2010

Original:

Are you ready for the Twitpocalypse?

On June 30, 2010, Twitter will change forever. For many of you, your favorite widgets, sites, clients, and applications will shatter. Twitter will simply stop working for you in the way you’re used to.

Why?

Twitter announced a really, really long time ago that on June 30, 2010, they’re ending support for basic HTTP authentication, and requiring that all applications that access Twitter via the API change to OAuth authentication. This is being done for security purposes, to make Twitter more secure and accounts less vulnerable to hijacking.

How do you know if you’ll be affected?

Simple. Any application, site, widget, etc. that requires you to type in your Twitter username and password will stop working once Twitter flips the switch. This includes software like popular desktop clients, iPhone apps, and services like TwitPic and many others.

Any application, site, widget, etc. that requires you to “authorize” an application will continue to work as intended.

What can you do if you will be affected?

Plan for a short time to use the Twitter web site until your favorite tools convert over to OAuth if they’re not already on OAuth. Contact the manufacturers of your favorite tools to let them know to switch over to OAuth if they still ask you to type in a username and password today. Find alternatives to your favorites on sites like OneForty.com by searching for applications which specifically use OAuth. If you’re highly dependent on an application or service that uses Basic Authentication and there’s no sign it’ll be ready for the switchover, let your friends and followers know where to find you besides Twitter.

Ultimately, the switch to OAuth is an important one and a good one, but there will definitely be some pain along the way. Be ready now.

Get this and other great articles from the source at www.ChristopherSPenn.com! Want to take your conference or event to the next level? Book me to speak and get the same quality information on stage as you do on this blog.

The significance of being unfollowed by me

Posted by Christopher S Penn on Apr 14, 2010 in Twitter | 11 comments

I got an interesting question from Ethan Griffin via Twitter yesterday:

@cspenn Quick question… Did you unfollow me on purpose? or is it one of those new fangled tools you have?

The short answer: ascribe absolutely no significance to being followed or unfollowed by me. As I joked in response, if Jason Falls is the Social Media Explorer, I’m the Social Media Mad Scientist with beakers and test tubes filled with APIs, data files, SQL statements, and PHP scripts. That’s what I do, experiment with stuff until it blows up – thus, the significance of being followed or unfollowed by me is roughly zero, since I’m not explicitly assigning any value to who I follow or unfollow beyond whatever I’m working on at the time.

The original question does raise a followup question though: how much weight do YOU assign to someone following you? Given that the level of commitment is near zero, does someone following you have any material significance? Why would you value that in any way, given that following isn’t required in order to have conversation or create a valuable relationship?

Get this and other great articles from the source at www.ChristopherSPenn.com! Want to take your conference or event to the next level? Book me to speak and get the same quality information on stage as you do on this blog.

How to power up your Twitter

Posted by Christopher S Penn on Feb 24, 2010 in Twitter, Video | 31 comments

Watch this short 3 minute video to learn how to tie together Twiangulate, TweepML, and a text editor for maximum Twitter fun and power. Want to boost your following with people who have interesting things to say? Want to find new insights? Try out this method. It’s in HD, so full screen should give you the best results.

Please leave your comments below.

Get this and other great articles from the source at www.ChristopherSPenn.com! Want to take your conference or event to the next level? Book me to speak and get the same quality information on stage as you do on this blog.

Marketing with direct experience

Posted by Christopher S Penn on Nov 1, 2009 in Advertising, Marketing, Social networks, Twitter | 0 comments

Something that’s been on my mind a great deal lately is how to integrate more direct experience into everything we do, from marketing to advertising to life itself. One of the most critical things to understand in business is the difference between exoteric and esoteric, or obvious and hidden.

Exoteric is exactly what it is – surface details, things you can glean from stored knowledge alone. You can read, for example, about faraway places or follow Twitter streams from conferences and events and get a fairly hefty amount of data just from those sources. For example, if you followed a conference like the Inbound Marketing Summit on Twitter, you got a whole bunch of bite-sized ideas, some of which may have been immediately usable. There’s a lot of value in the exoteric, and it’s one of the things that makes social media shine, as a distilled representation of a reality in another place that you can’t be.

Esoteric is another thing altogether. I like to call esoteric direct experience, because it’s only things that can be transmitted or learned through direct experience. I talked about this with lychee nuts, but here’s an even cruder, more obvious example. No matter how much you read about it, no matter how many videos you see on the Internet about it, no matter how many people you talk to about it, there is no substitute for actual sex, is there? That’s an experience that can only be direct. In fact, it’s so powerful a direct experience that it’s illegal to market the experience at all in many places!

Where we can run dangerously off path is believing that new technologies can replicate direct experience. A lot of folks seriously believe Twitter is a replacement for real interaction (they tend to be folks who prepend tw- to every other word, like twebinar, tweetup, twestival, tweep, twevent, tweeple, etc., what I rather tactlessly label twasturbation) and as a result, despite being more “social”, they’re lonelier and more isolated than ever. A lot of folks in business and marketing believe that being social will cure their business of its ills. Social media is not a panacea for a failed business model. Never has been, never will be, except for the snake oil folks who make a quick buck off you (learn how to make $300 a day on Twitter!) before moving on to the next trending topic.

If you want to get the most juice out of your marketing squeeze, look at direct experience. What direct experiences are your customers having with you and your products or services? What direct experiences can you give your customers that no other competitor is giving them right now? For example, one of the events I volunteer at every year is College Goal Sunday, when students get together to complete the FAFSA form. This isn’t charity for me – this is an important event that helps me to better understand and witness what my audience experiences when trying to fill out this form. No amount of surveying can replace actually watching someone try their best to fill out government paperwork, and that then helps me to make my products and services better.

Do you own your products or services? Do you use them personally? Have you bought them in the store and tried to set them up in the same way your customers would? Have you used them for any amount of time and thought, gosh, this product really needs this or that feature? That’s the direct experience you’re looking for. When you share direct experiences with your customers, you understand implicitly what they’ve experienced with your products and services and can truly help them.

There is no substitute for direct experience. Don’t get caught in that trap, especially in social media. A simple way to check if you’re too far down the rabbit hole? If your spell checker is flagging every other word in your communications as unknown, you might not be getting enough direct experience and might have too much social media Kool Aid in your diet.

Enjoyed it? Please share it!

Get this and other great articles from the source at www.ChristopherSPenn.com

The Pareto Principle of Twitter Spam

Posted by Christopher S Penn on Aug 26, 2009 in Twitter | 7 comments

The Pareto Principle – 80% of something comes from 20% of something – is so often repeated that it’s cliche.

It’s also true.

The majority of your revenue comes from a minority of customers.

The majority of your time spent on anything is focused on a minority of time sinks.

and so forth.

Twitter’s no different. Recently, Robert Scoble unfollowed everyone. He paid a service to do a mass, mass unfollow of hundreds of thousands of people and has been manually refollowing since then. For those of us with fewer connections than Robert, it’s worth pointing out that the majority of crap in your Twitter stream comes from a minority of people. Filter them out, unfollow them, and you’ll see Twitter become usable again.

My criteria for an instant unfollow are pretty simple:

1. If you talk about making money on Twitter at all, you’re gone. This is the fastest and easiest kill of all.

2. If you talk without listening – meaning your stream has absolutely no conversation, you’re gone. Doubly so if all you’ve got are sales and promotions.

3. If you just retweet with nothing else, nothing original, not even “my cat just threw up!”, you’re gone, because you’re probably a robot.

4. If you’re a robot, you’re gone. Robots are fairly easy to spot – unlike humans, they typically truncate tweets mid word over and over again in their stream.

5. If you’ve just got stuff I don’t care about in your stream, you’re gone. One person had nothing but quotes from Jesus in their stream. Not my cup of tea, being Buddhist and all. Another person was a true cat blogger and cat tweeter with nothing else. I have a cat, so rather than experience their cat vicariously, I’ll just peek at my lump of gray fur.

Here’s a simple way to weed out the crap. Once an hour, go to your Twitter home page. Browse through the tweets. Cull off any stupidity or robots you see, and repeat for a couple of days. It takes literally seconds to peek quickly and make a decision – we’re not talking a major investment of your time at all.

You’ll find that just by pruning out the garbage after a few runs, Twitter will be easier to use. The Pareto Principle holds true – 80% of your crap is from 20% of your follows, so nuke them.

If you use a client like Tweetdeck, you’ll find you miss fewer updates from friends, especially if you follow a lot of people. All clients like Tweetdeck pull a limited number of tweets from your stream on a regular basis, so the more crap you filter out, the less likely it is you’ll miss good stuff from your friends.

Remember, unfollowing someone doesn’t mean you stop communicating with them. You can and always should be monitoring without needing to follow – if you haven’t grabbed a copy, go get the Twitter Power Guide eBook. It’s free.

Enjoyed it? Please share it!

Get this and other great articles from the source at www.ChristopherSPenn.com