Small business marketing basics: SEO

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InterestOver the past week, I’ve had a chance to listen to various business owners’ impressions of what constitutes digital marketing these days. The conversations have been interesting and revelatory, so over the next few posts, I want to review the very basics of these channels for folks who aren’t marketers. If you are a digital marketer by trade, I’ll tell you up front that you can probably skip this series and go read another blog; I won’t be telling you anything you shouldn’t already know. If you have bosses, clients, or friends who are not marketers, however, this series might be helpful. Today, we’re going to tackle the state of SEO in 2013.

Most folks who are not digital marketers want their businesses to succeed and understand that SEO is part and parcel of your digital marketing mix. What isn’t understood is just how much SEO has changed in the past few years.

Let’s start with the 3F’s: almost anything you do on your own website doesn’t matter except for three things:

  1. Functioning: If your website isn’t functioning correctly, this has a known negative impact on your findability in search. Google penalizes sites that are unreachable or malfunctioning.
  2. Fast: Google has made absolutely no secret of the fact that page speed is important to them.
  3. Filled: Google is a content monster. It wants content that is relevant, fresh, and authoritative, titled appropriately and shared widely.

That short list summarizes the things that you can do on your own website to boost your SEO. Everything you’ve heard in the past – keywords in bold text, peppering pages with awkward language, linking to every other page on your site – has been largely devalued by Google’s Panda and Penguin algorithms so that they are much less influential. Even the domain name you buy is less valuable than it was; late last year, Google devalued the power of exact-match domains in search results.

What does that leave you with? Unsurprisingly, everything that’s out of your direct control. Who is talking about you? Who is recommending you via sharing and linking to you? Who believes you are an authority via AuthorRank signals? Who is impressed by you via reviews, comments, and other participatory signals? Ranking signals that are out of your direct control are at the heart of Google’s present-day algorithms because they’re much harder to game, much more expensive to game, and for most businesses, it’s easier to play the game the way Google wants you to than cough up lots of money to try rigging them.

What does that mean for you? To do well in search, you need to build three things:

  1. Registration: When Google says jump, unsurprisingly, you jump if you want to do well. That means getting yourself listed in Google+, Google+ Local, etc., configuring authorship, registering in Webmaster Tools, and participating in the Google ecosystem. Do the same for other search engines that are important to you.
  2. Content: You have to have content that’s original and great. Google is penalizing with ever-greater aggression and precision any content that isn’t original. Great content comes from providing something that’s actually helpful, useful, or valuable to the world.
  3. Platform: You need a digital platform, an audience, that you can leverage to help you move the needle. When you’ve got a new product release or a new service, when you’ve got a branding problem, when you’ve got a search problem, you need a platform you can call on to help you, an army of evangelists who will defend the brand as well as promote you.

To be effective in your modern-day SEO efforts, start with those three items. There is, of course, a great deal more to the world of SEO, but everything after the basics are incremental gains; getting the basics down and doing them well will deliver the absolute biggest bang for the buck.


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Marketing White Belt

Basics for Digital Marketers
is now on Amazon & B&N

I recommend & use:
SEOMoz SEO Software
SEOMoz SEO software.
I recommend:

for small business incorporation.

The enduring rule of SEO

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I was tinkering with my LinkedIn profile the other day and realized that I’ve been doing SEO in some fashion now for close to 20 years. My first website went up in 1994 and back then, SEO was all keyword stuffing, all the time (veterans, remember white text on a white background in 1996?), and Yahoo was the only game in town. Then came Altavista, and then Google a few years later.

F&M Ninpo Society Online
via The Wayback Machine

Throughout that time, one enduring rule has powered SEO, one rule that is as close to timeless as anything in our industry can be called such:

Create stuff that people want to share.

Look at how all of the search algorithms have changed over time, from the three-way wars with Altavista, Yahoo, and Google early on to today and what search engines value. Look at how newer forms of search, from mobile to Facebook Graph Search to Twitter all work. Everything works on the same fundamental idea that a useful search provides some form of value, and that value is indicated by people sharing. Inbound links are nothing more than a technical indicator of shareworthy content. Mentions on Twitter are an indicator of share worthy content.

Even the newest twist in SEO, where the person is part of the ranking factor (and their content over time is ranked higher) is still rooted in this fundamental idea, that they are creating stuff that other people want to share.

When people find value in your stuff, when people share your stuff, you immunize yourself against SEO algorithm changes better than any other tactic you could do in the short-term. Every algorithm in search in the last two decades has at its heart been about finding the good stuff, and as long as you’re creating it, you will do well in the long term search marketing game. If you’re going to invest money in search marketing, invest it in content creators that make brilliant, amazing, funny, helpful, inspirational, or insightful content.

Create stuff that people want to share.

For the most part, the rest will attend to itself.


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Marketing White Belt

Basics for Digital Marketers
is now on Amazon & B&N

I recommend & use:
SEOMoz SEO Software
SEOMoz SEO software.
I recommend:

for small business incorporation.

Very clever SEO hack: naming winter storms

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Clownfish (Amphiprion ocellaris)

As we sit on the morning of a lot of snow, I was thinking about why The Weather Channel (TWC) even bothers to name winter storms. It’s not a convention anyone else uses, and it doesn’t measurably improve the forecasting.

What does it improve, then? TWC’s SEO – by quite a lot. Go Google for “winter storm Nemo”. Who owns the prime position? TWC, of course. But that also takes advantage of Google’s rumored (but officially neither confirmed nor denied) co-citation algorithm, the one that says even if you don’t link to TWC’s page on the storm, Google will associate the terms TWC and winter storm Nemo together and give TWC a bump in rankings if enough credible sites mention them together.

And because of the nature of keywords, who do you suppose owns the first position for “winter storm”? TWC. Look at the quality of the incoming links and citations, too. MIT, Yale, and area colleges refer to the storm by name and with links, nice .edu domain placements. Tons of credible news outlets leveraging the AuthorRank algorithm. And almost every town in Massachusetts, using their harder-to-get-links-on .gov domains.

If there’s a repeatable phenomenon in your industry or vertical that you can own in the same way that TWC has now effectively owned winter storms, there’s a bounty of search marketing rewards waiting for you. Find a way to capture one, and you’ll see your inbound links explode.


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Marketing White Belt

Basics for Digital Marketers
is now on Amazon & B&N

I recommend & use:
SEOMoz SEO Software
SEOMoz SEO software.
I recommend:

for small business incorporation.