The sunset of keyword-based SEO

In a tacit acknowledgement that (not provided) basically killed keyword-based optimization, Google Analytics over the weekend relocated organic keyword tracking, burying it inside the campaigns menu. Why the change? For years now, fewer and fewer keywords were being picked up by web analytics software. Encrypted search and mobile are the two reasons they’ve vanished from our radar; as you can see, just in the last 30 days, more than 90% of keywords are coming in as (not provided):

Organic_Search_Traffic_-_Google_Analytics

So what’s a marketer to do? A few things. First, be sure to set up Google’s free Webmaster Tools for your website. While you won’t get keyword lists per se, you will get the queries people type into Google for which Google displays your site:

Queries_-_Google_Analytics

If you think about this, this is what Google has said you should be aiming for; not individual words or tiny phrases, but the actual topics for which you’re relevant. With services like OK Google and Siri, search queries will continue to get longer and longer. In the last year, the number of words in search queries for my personal site has increased from 2.99 to 3.44, and the number of queries has exploded from 1,600 to nearly 5,000. Queries are getting longer and more diverse.

Here’s 2013 (scale adjusted to be equivalent) search terms by number of words:

Tableau_-_Book2 2

Here’s 2014:

Tableau_-_Book2

Did my site suddenly get more popular in 2014? No, but the diversity of terms that people used to find me exploded. There were more 4+ word terms in 2014 than there were all combinations in 2013.

So how do you take advantage of this trend? The reality is that you can’t do keyword stuffing and narrow-focused keywords any longer. You have to expand to focus on the topic that you want to be relevant for. The reason is that you can’t accurately predict what people are going to search for. By writing topically, rather than focused around just a handful of keywords, you’ll be more likely to show up in search for the longer, more complex queries.

Think human! Look at your own search history, as an example. Look at how you search for information that’s relevant, and then model your content based on how you naturally search. Use Webmaster Tools, Quora, and Trends to expand your topic horizons.

The narrow-focused keyword SEO of the past is fading away. Be ready for much broader search horizons!

Updated: Vincent Tobiaz pointed out in the comments that the original screenshot was wrong – keywords got buried in campaigns instead of being removed entirely. Thanks!


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3 steps to diagnosing declining website traffic

I’ll let you in on a little secret. My website hasn’t been doing as well lately. In fact, performance of the site has been downright poor in the last 3 months compared to the past. Are the glory days over? Has my writing substantially declined in quality? I needed to find out what was going on.

The path to understanding your website traffic, good or ill, is straightforward: audience, acquisition, behavior.

The first step is to understand the audience. Which audience are you losing? I fired up Google Analytics and looked at the two most basic segments of audience, new and returning users. Briefly, if new users are declining, it typically means you have an acquisition problem. If returning users are declining, it typically means you have a content problem. If both are declining, you typically have a structural problem behind the scenes. New users have been substantially down:

Audience_Overview_-_Google_Analytics

But then, so have returning users:

Audience_Overview_-_Google_Analytics

Something’s amiss, and I suspect it’s structural. The next step is to look at acquisition. Where am I losing my traffic from?

All_Traffic_-_Google_Analytics

It would seem I’m losing my traffic from direct and organic search for returning users, which means people have lost bookmarks, forgot to type in my domain name as part of their daily reading, or don’t find me again through search.

Let’s check out new users now. Where am I losing them from?

All_Traffic_-_Google_Analytics

The same two culprits, but on a much larger scale. I lost half of my organic search traffic. Yikes! I think it’s safe to say we found the problem: search. Both new and returning users rely heavily on search to get to my website.

Knowing that there’s a search problem, the next question is: what kind of search problem. For that, we head to Google’s Webmaster Tools. I looked at the dashboard and it said I have 1,289 URLs indexed under the Sitemaps panel.

Full stop. I know there’s more content on the website than that. There are thousands of pages on this site. What gives?

I looked a little more closely. My sitemap wasn’t reporting most of the URLs on my site. It turns out that when I updated an SEO plugin, it munched my previous settings for sitemaps, and was only reporting 1 out of every 5 actual URLs. I resubmitted my sitemaps to Webmaster Tools, and you can see the difference:

Webmaster_Tools_-_Sitemaps_-_http___www_christopherspenn_com_

That’s a pretty substantial difference right there. 75% of my work wasn’t indexed by Google because it didn’t know about it. Now it does, and I’ll expect to see an increase in the number of pages crawled and indexed in search results in the near future, which should translate into bringing people back to my website.

When you face a situation where you’ve got declining traffic, follow the same framework. Which part of your audience is ailing? Where do they come from? What do they do? By following that structure, you’ll quickly identify what’s broken and the solution to fix it may leap out at you.


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How to use Twitter to replace SEO keyword data

So many SEO folks and blogs have said the sky has fallen with the end of keyword data in our SEO analytics. What’s a marketer to do now that we don’t know the exact words someone uses to search for what we want to rank for? The short answer is that Google is very clearly creating search results using topics, which are aggregations of relevant keywords, misspellings, and related terms. So how do you penetrate this misty veil and discover what people are really searching for, since the individual keyword data is gone?

Use Twitter, of course! Twitter is the world’s largest open stream of conversation available, and the words, phrases, and expressions people use in conversation are going to be the same kinds of words, phrases, and expressions that they’ll use in search, especially around topics they want to know about. Let’s look at an example of how this might work. Let’s say you’re looking to become authoritative on content marketing. What words and phrases are people going to use in relation to this?

Start by doing a search for the phrase or term in question on Twitter.

_4__Twitter___Search_-__content_marketing_

Scroll down as far as you can without making your web browser crash and copy/paste all of the tweets you can into a text file.

untitled_text

Sort the file and remove the obvious bits of text that aren’t relevant, like lines filled with usernames and Klout scores, and you should be left with a nice body of text that contains the different related terms and topics around content marketing, courtesy of the Twitter audience. Condense this down using your favorite concordance software or word cloud software (I like Tagxedo), and you should have a visualized sense of what’s relevant around your core search term:

Tagxedo_-_Creator

Twitter has given you a lexicon you can use of different keywords and terms you can mix and match as you create content to take advantage of the topic as a whole, rather than individual keywords. Give this a try and see if it works for you!


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