There is no secret sauce

There is no secret sauce If there’s one expression I’ve heard over the years that demonstrates an executive’s lack of understanding about how business works, it’s the idea of secret sauce, the concept that your company has some secret...

Two literary pet peeves

I read quite a bit of feedback and writing on a daily basis, from moderating forums to emails to blogs, and there are two word misuses that top my list of minor annoyances: 1. Ironic. 2. Tragedy. Just as quick review, in case your mom wasn’t as diligent about...