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	<title>Comments on: Do you have any idea what you&#039;re marketing?</title>
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		<title>By: Stefano Maggi</title>
		<link>http://www.christopherspenn.com/2009/09/do-you-have-any-idea-what-youre-marketing/#comment-4477</link>
		<dc:creator>Stefano Maggi</dc:creator>
		<pubDate>Wed, 16 Sep 2009 11:22:04 +0000</pubDate>
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		<description>Nice reflection, Christofer.&lt;br&gt;I agree with you: marketers must know their product deeply, not only from a communication point of view, they must live it, experience it, to translate their experience in their professional efforts.&lt;br&gt;I would like to give you another point to think about: if marketers think about their activity as something which is part of a product and not just a feature plugged on top of it, don&#039;t you think it can change how they approach and know the product?&lt;br&gt;This is what, for instance, Zappos has done for support: nothing separate, but part of the product.</description>
		<content:encoded><![CDATA[<p>Nice reflection, Christofer.<br />I agree with you: marketers must know their product deeply, not only from a communication point of view, they must live it, experience it, to translate their experience in their professional efforts.<br />I would like to give you another point to think about: if marketers think about their activity as something which is part of a product and not just a feature plugged on top of it, don&#39;t you think it can change how they approach and know the product?<br />This is what, for instance, Zappos has done for support: nothing separate, but part of the product.</p>
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		<title>By: Stefano Maggi</title>
		<link>http://www.christopherspenn.com/2009/09/do-you-have-any-idea-what-youre-marketing/#comment-7676</link>
		<dc:creator>Stefano Maggi</dc:creator>
		<pubDate>Wed, 16 Sep 2009 11:22:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.christopherspenn.com/2009/09/15/do-you-have-any-idea-what-youre-marketing/#comment-7676</guid>
		<description>Nice reflection, Christofer.&lt;br&gt;I agree with you: marketers must know their product deeply, not only from a communication point of view, they must live it, experience it, to translate their experience in their professional efforts.&lt;br&gt;I would like to give you another point to think about: if marketers think about their activity as something which is part of a product and not just a feature plugged on top of it, don&#039;t you think it can change how they approach and know the product?&lt;br&gt;This is what, for instance, Zappos has done for support: nothing separate, but part of the product.</description>
		<content:encoded><![CDATA[<p>Nice reflection, Christofer.<br />I agree with you: marketers must know their product deeply, not only from a communication point of view, they must live it, experience it, to translate their experience in their professional efforts.<br />I would like to give you another point to think about: if marketers think about their activity as something which is part of a product and not just a feature plugged on top of it, don&#39;t you think it can change how they approach and know the product?<br />This is what, for instance, Zappos has done for support: nothing separate, but part of the product.</p>
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		<title>By: Stefano Maggi</title>
		<link>http://www.christopherspenn.com/2009/09/do-you-have-any-idea-what-youre-marketing/#comment-4476</link>
		<dc:creator>Stefano Maggi</dc:creator>
		<pubDate>Wed, 16 Sep 2009 04:22:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.christopherspenn.com/2009/09/15/do-you-have-any-idea-what-youre-marketing/#comment-4476</guid>
		<description>Nice reflection, Christofer.&lt;br&gt;I agree with you: marketers must know their product deeply, not only from a communication point of view, they must live it, experience it, to translate their experience in their professional efforts.&lt;br&gt;I would like to give you another point to think about: if marketers think about their activity as something which is part of a product and not just a feature plugged on top of it, don&#039;t you think it can change how they approach and know the product?&lt;br&gt;This is what, for instance, Zappos has done for support: nothing separate, but part of the product.</description>
		<content:encoded><![CDATA[<p>Nice reflection, Christofer.<br />I agree with you: marketers must know their product deeply, not only from a communication point of view, they must live it, experience it, to translate their experience in their professional efforts.<br />I would like to give you another point to think about: if marketers think about their activity as something which is part of a product and not just a feature plugged on top of it, don&#39;t you think it can change how they approach and know the product?<br />This is what, for instance, Zappos has done for support: nothing separate, but part of the product.</p>
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